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"Helpful staff"

"Sadly this stay was disappointing. My husband and I booked The Public because we were in town for NY Design week on a work trip, and although we expected the room to be small we didn't expect everything else to be sub-par. It started off badly with the mattress in our room being awful. We are not picky when it comes to mattresses, but this was extremely lumpy, uneven and you could feel the springs. So we asked if there was anything they could do and after talking to multiple unhelpful people we...

"This was the worst hotel I've ever stayed at. Please see my review via google maps."

"Good"

"It’s an old outdated hotel. When you open the door even make a squicky noise. Staff are average. It’s a window AC which is loud and literally next to the bed."

"Room didnt have air conditioning. we had to open our dor to"

"The rooms were clean and spacious, the location was super. Daily housekeeping’s are included, and their staff are very friendly."

"Would definitely stay again. Vibe was laid back; rooftop terrace so refreshing. Everything easy to negotiate. Charming."

"My stay was great"

"We were in New York for 1 night so the Fairfield was very well located centrally in Manhattan. It was a very quiet room. Buffet breakfast was good with a broad selection. Very good value considering the location"

"The Doubletree on Stone Street in Manhattan has pleasant river views (which we requested), and was generally clean and well kept. Some of the carpeting was a bit dated, but generally it was in good shape. The bathroom was clean, and the shower was quite pleasant. And the staff was very pleasant, and helpful. It also helps that there are at least 1 subway station within a 5 minute walk from the property."

"Area céntrica, excelente personal, son muy atentos. Para un viajero quiera algo sencillo, y barato pues, ni modo."

"I spent one night with my 9yo son and highly recommend this property. It’s in the financial district just a few minutes walking from the Fulton St. subway station (various lines). I am still dreaming about that bed!! It was a king and sooo comfortable and wonderful to sleep in. I didnt get to use the espresso machine but it looked like the real deal. Staff were friendly and helpful from the bellhops to front desk. We would have liked to stay longer but it was a very short trip for...

"Excellent reasonably priced hotel. Very clean, staff is most helpful I really enjoyed my stay"

"Excellent stay. Only complaint was breakfast.. wasn’t overly happy with the free breakfast choices."

"Melissa and Afruna were amazing at the front desk at checkout!!!! They showed great hospitality and customer service unlike their counterparts who work with them. They were interested and invested in resolving the problem and closing out this experience well. Some of the other staff acted like I was bothering them for their mistakes with charges on my account and did not care to resolve it. Another person who was helpful was the manager Tyera who took time to listen and try to resolve the...

"Biggest balcony I've had in NYC"

"Very clean, nice bathrooms room larger than others in the city, staff very helpful and friendly"

"Everything was great"

"Clean room"