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"Easy check in no hassle staff was really courteous place is really clean parking was easy had a lovely time there best place to stay in Kohala thanks ladies"

"Please be aware! We booked about 6 months in advance. When booking we got a package deal that included breakfast included in the room. Some time from then to when we did our trip it must have changed and the hotel did not honor the included breakfast. If you have ever been to Hawaii it is expensive for meals. We were literally out close to $800 because of this. Not sure if it was Expedia or the Hotels fault but they couldn’t go back more then 4 months to verify. This was a huge bummer since a...

"Absolutely loved everything about the Fairmont Gold experience. I would sincerely recommend staying with a Fairmont Gould, as there was an amazing breakfast, great staff, own concierge, nicer floor.. the food options for breakfast or actually a great money saver with really high-quality food versus going to the restaurants. Amazing food options at the hotel, great amenities. Snorkeling in the lagoon with sea turtles and hundreds of tropical fish. Luau on property."

"👍"

"Elevator should be updated as soon as possible. Rooms pretty tight and should be updated as well. Restaurant should have more food options"

"The pool and lagoon were great for younger kids. The only thing I would recommend is to lengthen the hours of the pool eatery and bar. Closing at 5:00 PM is a little early for summer time."

"Perfect for our needs"