"Loved the staff that attended to us. They welcomed with a smiling gesture. Appreciate the staff and the house. Love the quiet ambience. Tq. Recommended to those who are planning to be there for holidays "
"I really liked Arwana and would stay here again. It’s literally right on the beach. The water is crystal clear and baby reef sharks swim around happily. Perhentian doesn’t have any roads so the hotel can arrange water taxis. We did the Redang island trip and the snorkelling trip, both arranged by Arwana and they were both excellent.
Don’t go expecting a 5 star experience, but this hotel has a rustic charm, the room was nice and clean and the pool is a good size. It’s peaceful and exudes chilled...
"It was quite dissapointing that we were late for check-in, but there was not anyone from hotel staff that would have contacted us to keep in the touch. In fact, when we were about an hour journey to arrive at the hotel, the receptionist called to let us know that she'll be out of shift soon and will just leave the room key by the reception counter. I find this very rude as a customer to be treated this way. The hotel management itself should have a replacement staff for the shift changing time...
"Nous avons passer un merveilleux séjour avec ma femme sur villa mas hôtel très simple superbe localisation mais surtout le personnel vraiment au top réponde à toutes vos demandes seul point négatifs pas de frigo dans la chambre "
"Abbiamo passato nel complesso una buona vacanza presso la struttura. Ottima le spiaggie nei dintorni e la cortesia del personale . Da porre più attenzione alla manutenzione della struttura e alla pulizia "
"I would say this was with the cost for sure, but you get what you pay for. There was no sink in the bathroom and the toilet sprayer kept falling off. So it was worth it for the price tag but certainly not anything fancy. "
