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Lace Boutique Hotel

3.0 star property
Unwind by the pool or dive into adventure at nearby Austin Heights Water & Adventure Park. With convenient amenities like dry cleaning services and meeting rooms.

Choose dates to view prices

Located close to Komtar JBCC, Lace Boutique Hotel offers a refreshing retreat with an outdoor pool and children's pool. Enjoy the convenience of free in-room WiFi, dry cleaning/laundry services, and 24-hour business center. Guests appreciate the hotel's proximity to Austin Heights Water & Adventure Park.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
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The price is ฿1,595
฿1,805 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 200 per vehicle
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Lace Boutique Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Lace Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lace Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Lace Boutique Hotel?

Check-in begins at 3 PM.

What time is check-out at Lace Boutique Hotel?

Checkout is at noon.

Does Lace Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of MYR 200 per vehicle applies.

Where is Lace Boutique Hotel located?

Located in Central District, this hotel is 2.5 mi (3.9 km) from KSL City Mall, and within 6 mi (10 km) of AEON Tebrau City and Komtar JBCC. Austin Heights Water & Adventure Park and Johor Bahru City Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

6.4

Location

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 10 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified

8/10 Good

Chee Keong

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoying stay in Lace Boutique Hotel.

As this hotel is close to the main road, I can hear the traffic noise from inside clearly, which is disturbing sometimes.
Verified

8/10 Good

Mohammed Nazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Room was big and beautiful. Everything is good. Staff was helpful. Only some lighting need to change.
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel. Big and spacious. Room has no TV. Overall good stay. Still have room for improvent.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to perfect!

Except that need to climb stairs to roof top for breakfast & to swimming pool, others are great for our first visit. Looking forward to come again. P/S: If the price could be cheaper, it will be much better ~(",)~ ♥
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Daniel

Liked: Room comfort

Interesting Experience

The apartment deco is impressive given the first impression when we walked in. Staffs are friendly and helpful when approached. Apartment view away from the main road though not noisy but the nearby mosque as early wake up calls. The hotel F&B outlet is not operating which I believe there isn't enough guests to sustain the operation and business. Hotel location is away from city centre and unless you drive it would be rather inconvenience.
Stayed 2 nights in Dec 2017
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Need improvement

Cleanliness and staff services need to improve. Spacious but not much amenities. Parking is an issue due to wedding
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Abdul Razak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and comfortable

Spacious and comfortable with sitting and dinning.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Qamarul

Liked: Staff & service

Accommodation for Lego land with the Family.

Hotel was pretty decent for a family room. Able to accommodate 2 adults with 3 kids. The family room we got has 2 separate room with Queens size bed. You got a feel of a 3 room HDB house like in Singapore. I would say that the locations was great since you can get food easily just by walking out. The hotel is also located near the highway which seem convenient to commute but minus the noise at night which can be tolerated. Had no time to view the swimming pool, nevertheless a good experience since kids and missus did not complain. The reception attended to us was pleasant but had little knowledge of the area.
Stayed 2 nights in Dec 2017
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

Please avoid

Check in was torturously slow. I was second in line and didn't complete my check in even after an hour. Towels were filthy. There was no toilet paper and it took them more then ONE HOUR to replace. Online details of the luxury suite for 5 adults stated 2 double and 1 twin beds but there was only 1 king and 2 singles. They were unable to provide additional beds. One person from our group had to find alternative accommodations elsewhere. Inept staff, ridiculously low standards. Please avoid.
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious room

Booked this apartment for the Eid holiday. Near my grandparents house and near the market. Overall the apartment is spacious enough for us, 4 adults. The apartment is a bit warm in view of the heavy gold interior from roof to floor. The curtain is thin, I was easily waken up by the sunlight. Complete with basic necessity however for the price, I would expect a better service.
Stayed 2 nights in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Room comfortable, majestic decoration. However, inconvenient of 1 bathroom to be shared for the apartment. No bedroom slippers and hangers provided.
Stayed 2 nights in Jun 2017
Verified

8/10 Good

Riston

Liked: Cleanliness, staff & service, room comfort

Nice Hotel

The hotel is easily accessible. The room is clean and the staff is very polite. One con is the aircon in one of the rooms was not working well. The temperature was set at 23 degree but the air blow out was warm. Highlight to the hotel staff in the morning but was still not rectified when I am back to the hotel in the evening.
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

Siti Rohani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are all friendly. Location is convenient & near to petrol station. Overall stay is excellent.
Verified

8/10 Good

Hasnah

Liked: Staff & service, property conditions & facilities, room comfort
Stayed one night to attend wedding dinner invitation. Room was decorated like palace, full of gold. Floor very pretty.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was excellent, but no common toilet for single room. There is one toilet only have to share. But other wise it's fantastic.
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Luxurious but service bad

Such a comfortable hotel. Let down by how incompetent staff are at checking in and out.
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

No thanks

Used unflushed toilet, broken mini fridge that made the room smell of mold, hard bed for sleepless nights, no hotel lounge/bar/restaurant to speak of and when talking to hotel staff....they couldnt care less!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great family style hotel

Lots of space in the unit! Very prestigious at first look, but let down by the poor quality. Bathroom fittings already starting to fail.
Verified

10/10 Excellent

Osmera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfy and convenient

This hotel situated near to my faverite shopping place...pandan city and giant taman suria....especially my little princess almas.she enjoyed and asked to stay again
Verified

10/10 Excellent

faha m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to have a good rest

Clean...cozy...near local food stall...nice pool..great stay!
Verified

10/10 Excellent

AZURA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sangat memuaskan
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid family holiday!

A big spacious room for a big family.
Verified

10/10 Excellent

Tris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

royalty hotel stay

it was a pleasant stay. we were given a really warm welcome and were well-attended to. the staff was superbly friendly, willingly showing us and bringing us around the hotel facilities. we love the royal treatment and the whole royalty feel throughout the hotel. we regret not being able to utilize the gigantic rooftop pool!
Verified

6/10 Okay

Mohd Junaidi

Overall was a good experience.

The bed was good & comfy. It will be better if they have 2pc of card key.
Verified

10/10 Excellent

MASLINA

Liked: Cleanliness, property conditions & facilities, room comfort

could use a little improvement

All is superb but there are rooms for improvement especially during check-in & check-out processes. In terms of room, the bathtub & towel rail is too high/out of reach for average asian height.