Dear Nathalie,Thank you for the high score and kind comment. We hope to see you soon again at IBIS Jerusalem City Center. Best regards, WASSIM MUSHASHA Customer Relations Manager.
Dear Guest,We apologize for your dissatisfaction; we do our best to please our guests.We hope to see you again in the future.Sincerely, Wassim MushashaGuest Relations Manager
Dear Takashi, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
Dear Perry , Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
The staff of this hotel is quite friendly. The hotel locates in very covenient area.
Takashi
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 12 พ.ย. 2023
Dear Takashi, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
Dear Takashi, We truly appreciate your kind feedback and recommendations. We hope to host you again soon.Sincerely, Wassim MushashaGuest Relations Manager
Dear Takashi,Thank you for taking the time and reviewing our hotel. We hope to see you soon again at IBIS Jerusalem City Center. Best regards, Wassim Mushasha, Customer Relations Manager
Belíssimo hotel, quarto grande e arejado, bom pequeno almoço e funcionários simpáticos.
Paulo
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 24 ต.ค. 2023
Dear Paulo, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
Custo benefício de Ibis, em qualquer lugar do mundo! Café da manhã excepcional
Lucas
เข้าพัก 2 คืน, ตุลาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 12 ต.ค. 2023
Dear Lucas,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Dear Juan,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Hotel is very comfortable and well located. Anton from the reception was amazing, very cordial and helpful. I would definitely stay there again.
Ariel
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 30 ก.ย. 2023
Dear Ariel,Thank you for your sincere review and for giving us the chance to host you at ibis Jerusalem city center.It would be a pleasure to host you again in the future.Sincerely, Wassim MushashaGuest Relations Manager
No complaints. All employees were helpful, breakfast was great, room was clean and comfortable. Great location close to places to eat and easy access to the old town. I would definitely recommend this hotel.
Danilo
เข้าพัก 6 คืน, กันยายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 17 ก.ย. 2023
Dear Danilo, We are delighted by your kind words especially to the ones pertaining to our team members. We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved we hope to have the opportunity to host you again. Best Regards.Wassim MushashaGuest Relation Manager.
Dear Zoher,Thank you for your review, we are glad you enjoyed your stay with us. We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards.Wassim MushashaGuest Relation Manager.
THE LOCATION IS VERY GOOD.THE BREAKFAST IS PERFECT.THE STAFF ARE VERY GENTILMEN
dilek
เข้าพัก 1 คืน, กันยายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 11 ก.ย. 2023
Dear Dilek,Thank you for taking the time and reviewing our hotel. We are happy that your stay was an enjoyable one. We hope to see you soon again at IBIS Jerusalem City Center. Best regards Wassim Mushasha Customer Relations Manager
8/10 ดี
Sharmila, Harrow
เดินทางกับคู่รัก
10 ก.ย. 2023
There was construction work that started at 7am in the morning.
Sharmila
เข้าพัก 4 คืน, กันยายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 28 ต.ค. 2023
Dear Sharmila, Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
The hotel is excellent and the staff are amazing and John at the breakfast center was great giving us lots of information about Jerusalem.im so happy to be able to experience such a great service from all the employees at Ibbis Center Hotel.Highly recommended great service and very friendly staff.
johnny
เข้าพัก 11 คืน, สิงหาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 10 ก.ย. 2023
Dear Johnny,It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team.please contact us in order to find our what shortcoming and problems you have face in order to get the low score that doesn't match with your comments We certainly hope to have the privilege to serve you again in the near future. Sincerely,Wassim MushashaGuest Relations Manager
10/10 ดีเลิศ
SONIA
9 ส.ค. 2023
SONIA
เข้าพัก 1 คืน, สิงหาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 10 ส.ค. 2023
Dear Sonia,Thank you for the amazing review score. We hope to see you and host you soon again at the IBIS Jerusalem city Center. Best regards, Wassim Mushasha Customer Relations Manager
6/10 พอใช้
dina
7 ส.ค. 2023
ชื่นชอบ: ความสะอาด
dina
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 8 ส.ค. 2023
Dear Dina,Thank you for your review and for giving us the chance to host you at ibis Jerusalem city center.It would be a pleasure to host you again in the future.Sincerely, Wassim MushashaGuest Relations Manager
Great place to stay if you want to visit the old city. Location is ideal and nice areas around.
Juan
เข้าพัก 3 คืน, กรกฎาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 30 ก.ค. 2023
Dear Juan,Thank you for your review, we are glad you enjoyed your stay with us. We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards.Wassim MushashaGuest Relation Manager.
8/10 ดี
lina
20 ก.ค. 2023
lina
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 21 ก.ค. 2023
Dear Lina,Thank you for your review and high score.We hope to see you soon again at the IBIS Jerusalem city Center. Best regards,Wassim Mushasha Customer Service Manager
Convenient location about a 10-minute walk to the Old City and a five-minute (or less) walk to the Jaffa-Center tram stop. The breakfast was an extremely extensive buffet, quite amazing. Cafes and bakeries and other restaurants nearby also add to the appeal. I would happily stay here again.
ผู้เข้าพักจริง
เข้าพัก 4 คืน, มิถุนายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 15 ก.ค. 2023
Dear Guest,Thank you for the kind words and comments. We are happy that your stay was an enjoyable one. We hope to see you soon again at IBIS Jerusalem City Center. Best regards Wassim Mushasha Customer Relations Manager
Found IBIS Jerusalem City centre after a lot of research. The rooms are basic with a euro flair. The pictures shown on the website are accurate. They cater to younger and older guests. Our room could host 4 people. It was clean, beds are comfortable along with a strong ac. That’s most important. The hotel is located in a prime area in Jerusalem with plenty of restaurants and shops around it. The local tram stops near should you wish to take the train from Tel Aviv airport to Jerusalem. The morning breakfast is phenomenal and worth its price. This is an Israeli breakfast versus an American style. So many selections to choose from. All employees here were very accommodating and a special shout out to Anton! I highly recommend this hotel.
jonathan
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 14 ก.ค. 2023
Dear Jonathan,Thank you for taking the time and reviewing our hotel. Your informative comments are feedback will serve as an encouragement to Anton and the rest of the team.We are happy that your stay was an enjoyable one and we hope to see you soon again at IBIS Jerusalem City Center. Best regards,Wassim Mushasha,Customer Relations Manager
Dear Daniele,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Dear Lehe,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
8/10 ดี
Avraham
4 ก.ค. 2023
Avraham
เข้าพัก 2 คืน, กรกฎาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 25 ก.ค. 2023
Dear Avraham,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Dear Miriam,Thank you very much for your review, comments and amazing score. We are happy that your stay was an enjoyable one. We hope to see you soon again at IBIS Jerusalem City Center. Best Regards Wassim Mushasha Customer Relations Manager
This was the perfect place for us. Everything is walking distance including the tram. Police and soldiers everywhere. We felt safe walking at 3 am. The breakfast was excellent and had a large variety. I booked the room with the breakfast. Saved a lot of money. Clean and comfortable.
Dear Manuel, Thank you for your review and comments. We are happy that your stay was an enjoyable one. We hope to see you soon again at IBIS Jerusalem City Center. Best regards, Wassim Mushasha Customer Relations Manager
Dear Selva,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Dear Juan,Thank you for the amazing review and kind comments. We wish to see you soon again at IBIS Jerusalem City Center .Best regards Wassim Mushasha Customer Relations Manager
10/10 ดีเลิศ
Gerardo
18 มิ.ย. 2023
Gerardo
เข้าพัก 7 คืน, มิถุนายน 2023
การตอบกลับจาก w วันที่ 9 ก.ค. 2023
Dear Gerardo,Thank you for the review of our hotel! We are glad that you enjoyed your stay.We thank you for being our guest and look forward to welcoming you again soon. We look forward to serving you again soon.Sincerely,Wassim Mushasha Guest Relations Manager
Dear Jesus,We are happy that your stay at IBIS Jerusalem City Center was an enjoyable one. We hope to see you soon again. Best regards, Wassim Mushasha
Dear Martha,Thank you for the review and kind words.We hoped you enjoyed your stay at The IBIS Styles Jerusalem City Center. Looking forward to seeing you again. Best regards, Wassim Mushasha, Customer Relations Manager
Hotel is in a great location, staff was very helpful and breakfast was really good
If you get a double bed bear in mind beds are very small and rather hard. The room is also on the small side, but for us it was perfect
We could hear the music from the street but it was not that loud.
Dear Paula,It was truly a pleasure having you as our guest and we are delighted by your glowing review. We appreciate your constructive comments as well. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team.We understand the noise issue but need to understand that our hotel is located in the heart of the city full of restaurants and other attractions.We certainly hope to have the privilege to serve you again in the near future. Sincerely,Wassim Mushasha
L’hotel è in una posizione centrale e comoda per raggiungere negozi e ristoranti peccato che la struttura lasci alquanto a desiderare:la camera non era molto pulita,le lenzuola e gli asciugamani erano consumati,il frigo bar vuoto,eravamo in tre e avevano messo soltanto due asciugamani piccoli,quelli da doccia mancavano.
Dear Chara, We appreciate your honest input and we will make sure you that all your comments will be handled accordingly, we shared your concerns with our team as we are dedicated to ensuring your satisfaction. We hope to have the opportunity to serve you better in the future. Sincerely, Wassim MushashaGuest Relations Manager
Dear Ben,Thank you for your review, we are glad you enjoyed your stay with us. We hope to see you again in our hotels ibis Jerusalem City Center and ibis Styles Jerusalem city Center. Best Regards.Wassim MushashaGuest Relation Manager.
Dear Jeonhoi,It was truly a pleasure having you as our guest and we are delighted by your glowing review. We are thankful for taking the time to write your comments, especially the ones pertaining to our professional team.We certainly hope to have the privilege to serve you again in the near future. Sincerely,Wassim MushashaGuest Relations Manager
Muy bien ubicada en una zona con muchas opciones de comida y muchas tiendas, supermercados, etc. A poca distancia de la puerta de Jaffa y la puerta nueva. El personal del hotel siempre muy amable y eficiente. El desayuno variado y de muy buena calidad. Es un hotel excelente. Sin duda, será mi primera opción cuando vuelva a Jerusalén.
Jonatan
เข้าพัก 4 คืน, พฤษภาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 1 มิ.ย. 2023
Dear Jonatan, We strive every day to make our guest feel home and comfortable. It certainly feel a sense of accomplishment when this is achieved.we truly enjoyed hosting you during the last few days.We thank you for being our guest and look forward to welcoming you again soon. Sincerely, Wassim MushashaGuest Relations Manager
8/10 ดี
Dinorah
เดินทางเป็นกลุ่ม
29 พ.ค. 2023
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Hotel cerca museos y via de transporte. Zona segura. Habitación amplia. Problema de ruido por construcción y remodelaciones. Problema de plagas en baño.
Dinorah
เข้าพัก 2 คืน, พฤษภาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 30 พ.ค. 2023
Dear Dinorah, We appreciate your high rating score. We are pleased to inform you that the parking lot will be opening soon for your convenience. We hope to host you again in the futureSincerely, Wassim Mushasha Guest Relations Manager
Dear Matthew, We are happy that you enjoyed your stay with us at The IBIS Jerusalem City Center. We hope that you visit our hotel again soon. Best regards Wassim Mushasha Customer Relations Manager
We were staying at this property for 3 nights. The bathroom door was broken and they couldn't fixe it. The soap dispenser fell off the wall and it is probably still laying on the bathroom floor. The reception sent maintenance guys but the are not capable of handling basic repairs. Location of the property is amazing!
Mark
เข้าพัก 3 คืน, พฤษภาคม 2023
การตอบกลับจาก Wassim Mushasha วันที่ 21 พ.ค. 2023
dear Mrck,Thank you for your constructive feedback and comments. At Ibis Jerusalem City Center we strive to give the best service and experience to all our customers and we apologize for our shortcomings. We wish to host you again soon and serve you better in the future. Best regards, Wassim Mushasha, Customer's relations manager
This was third stay at this hotel and I find it absolutely fine. However, the one thing I find hard to accept is the unacceptable price charged for breakfast. 83 shekels, which is approximately £19. On my first morning I had a bowl of cereal, two croissant’s, a glass of orange juice and a cup of coffee. To charge 83 shekels for that is outrageous. For the rest of my stay I found a very good and reasonable priced coffee shop a short walk from the ibis hotel.
clifford
เข้าพัก 5 คืน, เมษายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 3 พ.ค. 2023
Dear Clifford,We appreciate your kind review and constructive feedback and comments.It's reasonable thatva hotel buffet breakfast which has a vast range of freashly prepared varieties of delicious food to be more expensive that À la carte food from a street coffe vendor .We hope to see you soon and ebjoy our hotel and breacfast in your next visit .Best regards .Wassim Mushasha Customer Relations Manager
4/10 แย่
Ilya, Germantown
1 พ.ค. 2023
ชื่นชอบ: ความสะอาด
Ilya
เข้าพัก 5 คืน, เมษายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 21 พ.ค. 2023
Dear Ilya,We are sorry you didn't enjoy your stay with us at the IBIS Jerusalem city Center. We hope to see you back again soon at our hotel and to serve you better in the future. Best regards, Wassim Mushasha Customer Relations Manager
Hola! La ubicación y servicio excelente! Lo único a tener en cuenta es que en shabat, en el desayuno no hay ni tostadas ni leche caliente ni café expreso, que se extrañó ...
Andrea
เข้าพัก 2 คืน, เมษายน 2023
การตอบกลับจาก Wassim Mushasha วันที่ 1 พ.ค. 2023
Dear Andrea,Thank you for the great review of our hotel! We appreciate your constructive comments as well. We are glad that you enjoyed your stay and hope to see you again very soon.Respectfully yours, Wassim MushashaGuest Relations Manager
I really enjoyed the friendliness of the staff. Jon was great in helping us out for breakfast in the morning. We enjoyed a nice chat with him everyday we were there.
Dear Kenneth,Thank you for the amazing review and kind words especially the ones pertaining to our team .At Ibis We strive to give the best service and experience to our guests, and we feel a great sense of accomplishment when we see that we accomplished our goals when we receive a review like yours.I will pass your kind words to John and his team as this will serve as a boost for them to keep excelling in their services. Best regards Wassim Mushasha Customer Relations Manager
Pésimo servicio la actitud de las personas de recepción horrible, súper groseros y despectivos, las toallas del baño rotas y gastadas, hay un ruido como de una planta de luz o aire acondicionado todo el día, pésimo hotel
Dear Rodrigo, We appreciate your input and we will make sure you that all your comments will be handled accordingly, we shared your concerns with our team as we are dedicated to ensuring your satisfaction. We hope to have the opportunity to serve you better in the future. Sincerely, Wassim MushashaGuest Relations Manager
Todos los empleados pésima actitud, las toallas del baño están súper viejas y gastadas, la tv no se ve, hay un ruido como de una plata de luz todo el día, no te dejan toallas limpias, y todos los empleados súper despotas, lo único bueno es la ubicación
Dear Rodrigo, We appreciate your honest input and we will make sure you that all your comments will be handled accordingly, we shared your concerns with our team as we are dedicated to ensuring your satisfaction. We hope to have the opportunity to serve you better in the future. Sincerely, Wassim MushashaGuest Relations Manager