"Great stay! Amazing customer service — staff were very respectful and kind. Perfect location right across from Mamilla Mall, with a convenience store and barber nearby. Rooms are small but very clean, with a nice shower. The area is lively, but overall people are respectful. Joseph was especially caring and professional"
"Always amazing to stay at the Orient, although noticed front desk reception is totally understaffed.
Waited for a long time to check in at 2pm and also waited for close to 5 mins when checking out at 6.30am.
Need more staff. Unacceptable for the quality of the hotel. "
"l'hotel est propre et tout se passe bien. je signale que l'hotel est tres proche du coté Est de jerusalem, ce qui peut etre utile pour certains voyageurs. "
"Très beau séjour dans cet hôtel magnifique à deux pas du mur des lamentations. Le personnel de la réception est accueillant mais celui de la piscine est à revoir. "
"This hotel had the best breakfast out of all my travels. There was so much food that once you had breakfast you would be full for the rest of the day. So many choices: eggs, dairy, vegetables, fruit, coffee, sweets, breads. A gigantic buffet of delicious choices. The manager of the restaurant is very kind and will help you with whatever you need. The hotel itself was very clean and quiet and in a great location. A 20 minute walk to Jaffa Gate (Old City/Kotel (Wall)). Also, many cafes,...
"The hotel is beautiful, rooms are immaculately clean, and well-designed. This is the second Prima hotel in Israel where i have stayed, and I am developing brand loyalty at this point!"
