โรงแรมใกล้Jefferson Mall, Louisville

"I liked everything"

"The staff there are very rude not inviting and not helpful. Had many different Sanrio that we need the staff for and they were just unwilling! The hotel needs so many update and needs a good clean. Very over priced and not the service they portray. "

"Breakfast wasn’t the best. Needs more options. The bedroom looked really clean and good, it’s just they have a small problem with lady bugs, other than that, really good experience. The kids have a lot to do too! Very kid friendly!! 10/10. "

"Super clean, great staff, great beds, great breakfast!! Will definitely stay again!"

"Bathroom light didn’t work could never find staff to report "

"Always great service"

"I understand this isn’t a five‑star hotel, but there are basic issues that could be fixed with minimal cost. For example: reattaching the baseboard, spraying for ants (I’ve already killed about five - some were in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor. You can also hear every step from the guest above you — at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund....

"Convenient location"

"Yes"

"Room was clean and cleaned, breakfast was fresh. A hot tub would’ve been great. "

"The room was very clean (and huge). The staff is friendly. Breakfast was good. The hotel is a little dated, but I would definitely stay here again."

"ok"

"The room was clean, but the walls between rooms are thin. Additionally, there is nearly a one inch gap between the door and the floor. This means that you are absolutely going to hear neighboring units. For the price, I didn't expect much, but I didn't expect to be woken up several times by random noises from all different rooms on my floor. "

"The microwave in the room was faulty and emitting smoke, they would not change my room. That is a safety hazard. "

"Nice room with a desk, fridge and microwave. "

"We had no other option but this place. It was clean enough. Our room had a jacuzzi but we were told it didn't work and needed to be taken out but it was going to cost too much to remove. "

"Toilet was broken, room door wouldn’t close properly, Staff was clueless about shuttle process and gave incorrect information"

"Very nice clean place "

"Great grab and go breakfast, very small rooms, wish there were more than 2 towels in room."