I really hate staying there every minute second we’re asking me to pay an extra money while they took an extra day money of me and Expedia so disappointed with this I should be treated well better and I’ve spent unnecessary money as my
This is the best hotel we have ever stayed in travel. The staffs were so warm and nice that made us feel like home as always. The service and the facilities were flawless. We will definitely come again and recommend to all our friends.
I don’t understand while I booked two room for tonight why I have been asked to pay more money for room
เข้าพัก 2 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Hulya
11 ต.ค. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Hotel was full of kids due to the tennis tournament which is perfectly fine, only the doors in the rooms are very heavy with no door closers and they bang so loud every time a person leaves the door free instead of holding it to close down slowly.
You can imagine how many times these doors were banged as teens kept coming and going into each others rooms tens of times at times within half hour every afternoon and every night.
Hotel also had NO policy displayed anywhere regarding tennis players coming into the main building, restaurant or the cafe after playing on clay courts so very disrespectfully lots of players just walked in and out with clay shoes, dropping clay everywhere which created very dirty floors and staff to constantly running around trying to clean. Of course the problem is with the higher management who obviously failed to install a system & rules in the first place.
They have too many staff both front of house and back of house in the kitchen (I’m guessing due to labour being cheap in Turkey) but not enough people caring deeply for the jobs/roles. Surely they can pay more and employ less people those that care and more professional than telling a guest “yes we precook all pasta as from fresh it takes 12 minutes” what’s the problem of waiting for little more instead of being served something an absolute shocker of mushy pasta.
Great facilities but they a long way to go before they are really a five star.
Muhteşem ve inanılmaz huzurlu bir otel. Spor ve doğayla iç içe. Çalışanlar, özellikle resepsiyondaki arkadaşlar çok güler yüzlü ve samimiler. Onlara ayrıca teşekkür ediyorum.
Overall my experience with positive. Air conditioning worked , comfortable room and the breakfast was minimal but sufficient. My only negative experience was because of the sports complex (which is part of hotel) has to pre booked and there limited access
เข้าพัก 1 คืน, มิถุนายน 2025
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Beytullah
19 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Konaklama tesisinde olabilecek tüm olanaklar mevcut idi. Yalnız bir durum var ki otel müşterisi olarak mesela spor tesislerini veya havuzu kullanabilmemiz için dışarıdan gelen üyeliklerden arta kalan zamanlarda boş olan saatleri kullanabilmekteyiz. Kendimizi biraz tabiri yerindeyse fazlalık gibi hissediyoruz. Tüm seyehat planlamamızın yanı sıra otel olanaklarından yararlanmak için müsaitlik durumuna göre ayarlamamız gere. Tabi doğal olarak da hiç birinden yararlanamadık.
เข้าพัก 3 คืน, ธันวาคม 2025
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Batuhan
8 มี.ค. 2026
Hotels Gold üyesi olarak yorumluyorum.
1116 nolu odada konakladım.
Kesinlikle 5 yıldız standartlarında değil 4 yıldız standartlardında.
Otel girişinde bellboy yok
Otel girişinde güvenlik yok
Loby çok yetersiz sadece iki aile oturabilir
Lobyden çıkıp odalara giden çok uzun bir koridor var geceleri buz gibi ve ısıtma yok
Otelin içinde restoran yok
Otelin dışında bulunan restoran var.
Yemek kalitesi iyi ama menü içeriğine göre fiyatlar yüksek.
200 metre uzakta ve servisi akşam 22:00 de bitiyor.
Gece üşüyerek veya ıslanarak odaya gitmek zorundasınız.
Gece 22:00 den sonra otelde yemek bulamazsınız çünkü oda servisi yok minibar boş.
Odada bulunan duşta yıkanmak marifet gerektiriyor su bir sıcak bir soğuk akıyor.
Odalar yeni geniş kullanışlı.
Oda içinde klimanın otomatik modu çalışmıyor ya çok sıcak ya çok soğuk oluyor.
Tesis reservasyonlarında gözüken resimler çocuklu aileler için çok aktivite var gibi algı yaratıyor ama spor bölüm kullanımı günlük 1 saatle ile kısıtlı ve tüm bülümler için kullanım hakkı verilmiyor. Ayrıca istediğiniz saatte kullanım yapamıyorsunuz.
Elektrikli araç istasyonu var ve kullanışlı.