"What a delightful place to stay! Cannot praise the staff enough! They were all so helpful, friendly and accomodating. Some English speaking staff, who were honestly the best we met in our two week stay in Japan. We were told that they don’t get many English-speaking visitors and we were the only ones there, which my teen son and I loved. We love immersing in the Japanese experience when visiting, and this hotel definitely offered this.
The rooms were simple but clean and tidy and well...
"The staff are very attentive and most accomodating. We enjoyed our dinners and breakfasts here and all our meals were delicious. A very cozy and relaxing environment. We would definitely return."
"We enjoyed our stay at Hotel Shiga Sunvalley. Loved the style of the Japanese rooms, it was very clean and the staff were exceptional!
Usui and staff helped up with any questions we had, ski rentals, keeping luggage after check out, shuttle bus information. Would stay with them again 10/10"
"Staff was super friendly. They took us to the ski gear rental shop and back again to return the stuff. Their English was ok, enough to explain what buses to take, recommend pistes, etc. We even received a small gift when leaving. I recommend reserving the 3 meal course."
"Stayed 2 nights and had an AMAZING experience. Dinner was a fantastic experience. We enjoyed embracing the Japanese culture while wearing the Yukata throughout! Onsens were a great time. Highly recommended!!!"
"Location is good, opposite is the ski resort, which has good snow. Overall room was well maintained, public Onsen was nice too. However we came during early ski season, there is barely any restaurants opens. Hotel cafe food is a bit expensive, and not much choice (mainly western). If plan to stay may order half board instead, or tell hotel staff to reserve dinner before 10am"
"The staff at this property is top notch. My friends and I were welcomed warmly, quickly given recommendations in and around Kusatsu, and even provided a complimentary sweet milk, traditionally consumed after an onsen soak.
The facility was very much a labor of love. The private onsens were clean, convenient, and absolutely rejuvenating.
The public areas were intimate, clean, and provided retro video games and board games.
We were even offered complimentary coffee at a coffee shop close to...
"The staff was friendly.
Upon arrival the guest gets a yukata and a key to 9 public thermal springs around the town, where he may bath freely. Note that they are extremely hot. The staff also offers a free ride to the Snow Monkey Park or Yudanaka Station in the morning."
"The manager (owner?) and his wife were incredibly welcoming and pleasant. They take great pride in their hotel and it shows in every aspect of our stay. "
"A beautiful and rustic ryokan run by a lovely older couple and their son. The building and it’s location are incredible, just a short walk from Yudanaka Station and Shibu Onsen. "
