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"Staff were excellent. Room was great good bed, great duvet and shower has good pressure and hot water. Heating great. "

"Enjoyed my stay all staff extremely helpful and so welcoming would definitely stay in this hotel again Thank you for making my stay comfortable:)"

"We stayed here whilst visiting Beamish. It was relatively convenient for Beamish, quiet and comfortable. In particular, the staff couldn't have been more helpful. Generally a very good option"

"Stayed for a gig at theNX"

"stayed several times, and I truly believe they kept increasing quality little by little"

"Yes the staff were very helpful from when we arrived would stay again in same room just need to put curtains on other window and sort the radiator "

"Absolutely everything "

"A good 3 nights stay despite the cold weather. The Premier room was just as expected from the pictures, comfortable, clean and warm, once the radiator was turned on, and quiet. Only downside was the noisy cold water tap and toilet refill. The breakfast was really nice, with plenty of choice, and the evening meals also good, helped by the friendly and helpful staff. Glad we didn't stay in the centre of the busy Durham, as the drive to the free Park & Ride bus was easy. "

"Friendly staff and good atmosphere "

"Very well appointed and clean ensuite room, friendly staff, lovely breakfast. A perfect stay."

"Pleasant staff, comfortable bed, Quiet, close to airport"

"Fabulous, hospitable staff, great food, comfortable rooms"

"This was a very nice comfortable place. We had a little trouble finding it. Was easy to check in and out of. The only suggestion I would make was to put the exterior patio lights on a timer so that they turn off at night— if it’s hot and you have the window open then you have all the light from the patio. But it was very clean and comfortable."

"Welcoming, nice and secure, clean and friendly management team, and also value for money."