ที่พักแห่งนี้เข้าร่วมโปรแกรม Green Tourism Program ซึ่งมีการประเมินผลกระทบของที่พักที่มีต่อหนึ่งในสิ่งต่อไปนี้: สิ่งแวดล้อม ชุมชน มรดกทางวัฒนธรรม และเศรษฐกิจท้องถิ่น
What a fabulous place. Upgraded to a suite for just £20. The bed was huge! The staff were amazing, especially the catering staff. Highly recommend this place
The location is peaceful but within easy reach of many tourist attractions in the area. The grounds, hotel and leisure facilities are all of a high quality.
The focus during our stay was clearly on catering for golfing clients who monopolised the car park, bar and restaurants often to the detriment of other guests. There was a notable shortage of staff and although everyone was friendly and polite the waiting and supervisory staff appeared to be inexperienced in hospitality skills.
Lynne
เข้าพัก 3 คืน, มิถุนายน 2025
6/10 พอใช้
John
เดินทางกับคู่รัก
26 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Hotel in need of a coat of paint.
Very dark and unwelcome reception desk.
Food in the Clarat Jug was nothing special with poor service
Excellent Property nice and quiet, but little bit like a rabbit Warren, seemed to walk for ever to find our room. Food was excellent but service a little lacking the personal touch seemed to be a bit of a disconnect between the waitresses. Nice walks around the golf course, overall a nice quiet Easter Weekend will return.
Very slow check in 1 hour wait, 2 bottles of water for 3 people in the room and not enough tea bags, kids not allowed in pool after 10am, ordered a kids pizza and an adult's pizza came and charged on bill, breakfast quality was poor. Shame as it is a lovely hotel. Won't be back.
Joanne
เข้าพัก 1 คืน, เมษายน 2025
8/10 ดี
Derek
เดินทางกับครอบครัว
14 เม.ย. 2025
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
We stayed for one night. Whereas the price of golf was very reasonable we found that the spa options were quite expensive.
The room was beautifully clean and spacious. The bed was harder than usual. The swimming area was fantastic, very busy on a sat we had to wait about 30 mins. Sunday the spa was very quiet which was great! The restaurant was a disappointment, ordered lamb pie and it was pure fat. It took an hour to arrive so the offer to cook another meal was not an option I wanted to take as I was past being hungry. The pub restaurant down stairs was grubby and unclean, it put us off eating there. There were many rooms to have a drink, perhaps some board games in these rooms would be a good idea. The breakfast was lovely, really enjoyed it. I would return again but not dine in. It is worth a visit just for the spa experience, maybe not on a sat but definitely on a sunday.
We booked 2 rooms .our room the shower tap broke off in my hand meaning we couldn’t switch the water off making us over an hour and a half late for evening meal as we had to change rooms meaning we had to pack and in pack again .
Our friends room the tv didn’t work and they had no Bose music station as advertised .
Breakfast none off the coffee stations were working no muffins left.
All in all a very poor experience and we reported this to reception on check out but the were just not interested and didn’t even apologise .
It was lovely and relaxing. The spa was busy on the Friday and the hot tub is far too small for the amount of guests but overall the staff are friendly, rooms are large, resturant food was lovely and service was great. The claret jug pub food wasn’t so good and although the waitress was lovely and tried her hardest the food let this place down! The hotel is large with multiple paces to relax and have a drink. We would certainly return but not on a weekend and we wouldn’t eat at the pub.
Service was good and the room was perfect. It was extremely busy which meant use of the pool/spa/sauna wasn’t great. On departure extra charges were added to the bill for early check in ( which we were not made aware of) and a romantic gesture package which came up as more expensive than requested. These charges were dropped however.