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"Excellent hotel, I highly recommend it without hesitation The location is unbeatable: it’s in a very quiet area, right next to a beautiful bridge that gives it a special charm, and on the riverbank. This makes it super convenient for grabbing a taxi or getting around quickly, whether on foot or by transport. The staff’s service is warm and welcoming from the very first moment; they really make you feel at home. The room is simply gorgeous: spacious, bright, very well-equipped (fridge, kettle,...

"Beautiful appointed resort "

"good service, very good location, extremely friendly staffs"

"Great hotel in tongren"

"老闆人很好！幫忙很多！"

"Incredible service. My girlfriend texted them an hour before we arrived that it was my birthday, and they prepared decorations and a cake on short notice. They also prepared medicine when my girlfriend was feeling sick. And the shuttle service to Wulingyuan was invaluable. Also, we only stayed for one night but the room and scenery were as good as they look in the pictures."

"Our butler, Andy, provided exceptional service and he went above and beyond with helping us plan our entire tour of the three scenic sites. He booked all our park/mountain tickets and told us about an incredible western restaurant, before the show he booked for us. The foot massage was fantastic as well at the Spa. Our room had a gorgeous view. "

"Exelente hotel, habitaciones muy cómodas y limpias pero lo mejor de todo el personal muy atento, además tienen un Shuttle hace Tianmen Mountain y cuando quieres regresan por ti para llevarte al Hotel. Gracias por toda tu ayuda Seline !"

"Clean room, and they allowed early check-in"

"Everything was amazing. From the very first interaction to the very last farewell. The host always responds to my questions promptly. Provided assistance with transportation to and from train station. Had welcome drink and snacks for us. Room was spotless and very comfortable, location was awesome as well. Situation very close to the river. Short walk to everything. Would definitely recommend to others."

"Part of the national park (heavens gate) is very close (10 mins in car) other parts are further away but that would be the same for any hotel you stay in, the park is vast and has 5 gates so you would choose a gate then a hotel close to that gate. The staff here are amazing (10 star) so friendly and helpful and communication is not a problem, the hotel is simplistic and a little remote but all we needed was somewhere to sleep as there is too much to see and do, if you want to eat at the end of...

"We loved our stay here in November. Vivi and the rest of the staff went above and beyond to make us feel welcome and supported. I unfortunately came down with food poisoning (from an outside restaurant) and Vivi was so sweet and brought me ginger tea and fruit to help! They walked us through the best routes for the national park and gave us great tips and advice. When I was bed ridden they gave my sister guidance on a show to see in the evening that turned out to be around the corner and was an...

"The owner made things very easy for us. The best host even we had a language barrier, she tried her best to help us. We had very generous breakfast. The property is very clean. The site location scenery are fantastic. We had a room with glass all around. We would recommend this place to everyone. We would like to suggest to Expedia is to put the adresse of the Warm place clearer with the phone number of the owner and her her name so we can contact her. We spent 3hours with the local taxi...

"Everything about the hotel was fantastic. The property was beautiful and the staff was wonderful. We will definitely be staying here again on our next visit. "