Search Hotels Near Hoyo Azul, Cap Cana

"Excellent resort. Near the airport. Friendly staff. Comfortable room. Great food. Plenty of restaurants and bars. Connected to the other Hyatt with the water park. "

"Very good hotel. Not a good beach aera."

"As Marriott brand loyalists we were severely disappointed in our recent stay at St.Regis Cap Cana. As a family we travel to multiple luxury hotels under this brand such as Ritz Carlton, St.Regis and JW Marriott per year so we are very familiar with the brand. I became alarmed prior to arrival given the lack of response or delayed response from the concierge via email. Upon check it this became even more concerning…. No warm welcome, no welcome drink etc, Through our stay the lack of service only grew. Out first dinner on property we were told our table wasn’t ready when the restaurant was almost empty then when seated I alerted them of a gluten allergy and they asked what gluten was, then when I explained the server asked what wheat was. The breakfast food was always cold and lacking variety. Had we not prepaid it we would not have returned. We quickly shifted the remained of our lunch and dinner reservations off property at Eden Roc which was more up to par. We had a butler with our room type. This wasn’t like any butler we had had at other properties. We had to ask multiple times for simple requests like towels and ice. The customer service is just severely lacking at this resort. We have never encountered this before especially a St.Regis. It truly felt like we were a bother to the staff other than the St.Regis bar staff that went above and beyond. This is such a shame given it’s such a beautiful property. I feel like I let my family down with selecting this property. "

"Second time here and there will be a third. A+ on everything- food, staff, activities, facilities. Awesome for families. We went on spring break and it never felt crowded. "

"Worth the money - great room, great service and great food options. Pools and Beach were amazing and well maintained"

"Been to Sanctuary several times. It always exceeds our expectations. The facility is beautiful and always clean. The food is amazing. And the staff will go above and beyond to help their guests. So friendly. I highly recommend to treat yourself to a vacation at Sanctuary. You will want to go back as often as you can"

"Host was easy to communicate with. "

"Great apartment"