Search Hotels Near Hog's Back Falls, Ottawa

"The grandeur of the hotel and friendliness of the staff are something everyone should experience once when travelling. Every employee we encountered, whether at the valet, the reception, in the elevator, hallways or restaurant greeted us with a smile, hello and genuine interest. A room checker, completely unprompted, offered us water in the hallway on our way out in the morning. The wait staff in the bar were extremely knowledgeable and took their time explaining the offerings to ensure we ordered the right cocktail for our persona taste. The only drawback was the comfort of the mattress in our room. It may be because our room hadn’t yet been renovated, but it was far too soft and almost felt like a foam mattress. Some floors have recently been renovated, and for a fee, we could have ungraded. Overall, it was a very memorable experience."

"Internet was fast enough for the kids. Breakfast was convenient."

"We had to change room because the first one was not clean, in particular the dirty bathroom floor where we found bunch of hairs. I requested a changed floor, just in case... The corridor carpet outside the second0 room was covered with trash. Although this new room seemed ok, we would not trust it cleanest after these experiences.. The hotel appears to be in a noticeable state of decline due to insufficient maintenance and repair investment. Service was uneven, and staff often seemed to be learning procedures on the fly. The overall experience did not reflect the standards we expected."

"Clean room, kitchen was super helpful"

"The staff was very welcoming and helpful."

"Overall, the stay was decent, but for the price, the Executive Class King room was not nearly as extravagant as expected. The room itself was also smaller than anticipated. The elevators felt quite dated, and the check-in wait was over 10 minutes, which wasn’t a great first impression. The pool and hot tub area were also very dated and smaller than expected. The restaurant was disappointing as well — overpriced for the portion sizes served. Another downside was how thin the windows seemed to be, as downtown traffic noise was very noticeable throughout the night. On the positive side, the valet service was fantastic and easily one of the highlights of the experience. The staff handling valet were professional, quick, and very friendly."

"Easy parking"

"Clean, large room | staff was so helpful and accompanied a later check out | breakfast included | pool & gym | free parking "

"Greatly appreciated the late check out "