Search Chalets in Hilo

"During our 5 night stay our room was never cleaned, when I requested daily cleaning. When I asked for help the only thing done was towels being dropped off. There is also no where to fill up water on property so we had to keep buying water to make coffee, tea and fill our water bottles."

"Staff was great"

"Very convenient location.self check in. No reception."

"We loved our stay! Everyone is so nice, and helpful! Loved the trail on the property. Will stay again"

"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing about our hotel experience. "

"Sam was amazing in making sure that we got checked in okay and that everything was great the next day. I forgot my book in the room and he even called and offered to mail it to me. Great room close to food and the beach….highly recommend!"

"It was perfect! Thank you for having us!!!!"

"We were greeted by the owner who toted our luggage in then gave us a brief tour and some helpful touring suggestions. Our room was clean and comfortable with very good beds. The large balcony area adjacent to our room was lovely. Breakfast was prompt and very tasty. Overall a very nice experience. "

"Loved it here! Would have stayed longer but they were booked up. Great location. Short BEAUTIFUL walk to the beach/park. The woman at the front desk was so nice and helpful! A+"