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"Unfortunately we were unable to stay at the Longship. We arrived after our concert to a closed pub. In the write up it states check in after 2pm with no end time, it also states to communicate with the property for late check in to arrange access no one responded. Please change the wording in the advert to explain better checking in only in pub hours."

"Key card didn’t work in the outside door but someone heard knocking and opened the door"

"Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling."

"Excellent for what is intended - a comfy stopover, friendly staff, and no frills"

"I have now stayed here a couple of times. Lovely inn, great food offering, the rooms are clean and the staff are friendly. Look forward to my next visit"

"True castle atmosphere. There was a college prom going on the night we arrived which added to the fun. We enjoyed a meal in the dinning room. Excellent food and service. Room was a little stuffy but we were able to open a window. Would definitely stay again."

"Pleasant stay at the Seaton Lane Inn with a little hiccup of no towels in the room on arrival but was remedied straightaway. Check in was quick and easy although steep stairs to the upper level of the Inn rooms. May be a little difficult for older people to negotiate these. Had food in the restraunt one night and enjoyed the steak which was cooked as asked and the service was also good from the waiter. Check out was also quick and easy so a very good stay at a good hotel."

"FABOULOUS ALL AROUND... FROM THE MINUTE WE GOT THERE TO THE MINUTE WE LEFT... SUPER FRIENDLY, EFFICIENT, HELPFUL STAFF, LOCATION GREAT, ROOMS REALLY GOOD, MODERN, CLEAN, JUST PERFECT"

"Good value for money"

"Room was clean and fresh, shower was superb, ours was a twin room, the beds were comfortable, staff were friendly and helpful and breakfast at the health club was very good, overall our stay was great."

"Lovely location with a rather impressive view. Staff were most welcoming and polite. Room was very comfortable and the food was excellent. Would recommend."

"Really good stay for 1 night before an early flight. Nice meal in restaurant"

"One of the best hotels in Newcastle city very clean and nice atmosphere, rooms are quite and clean, good amenities and excellent staff. Best in the price"

"Lovely BnB with convenient parking and spectacular breakfast. Extremely clean and well run, beautifully decorated and centrally located, it’s the perfect Whitely Bay base."

"Rooms were spotless Spot on"

"Lovely pub , nice room , nice surroundings…. Shower very small though , will come back ."

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"First class as always, this is our fourth visit and we are already planning our next one. From a seamless check in with an amazingly warm welcome from Nicola and Cheryl who remembered us from previous visits. The room was excellent and the housekeeping team did a fabulous job throughout our stay, nothing is too much trouble. We are in the Pin bar and once again the food was lovely and all people we came across were helpful and polite. We had a visit to the Spa, where the beautiful Lilly...