Search Hotels Near Harry Potter Shop Chicago, Chicago

"Clean room, mazing breakfast"

"Right across the street from the navy pier! Everything about the hotel is amazing as far as the lobby, weight room, pool, and room. The only thing that wasn’t good was the beds themselves. The weren’t comfortable. Other than that great place to stay."

"Awesome hotel. Super nice staff!"

"The location was great with the magnificent mile a minute walk away, the beach is also only a 5 minute walk. Breakfast was really good with all the usual options and the room was clean and cozy I would stay again! "

"Wonderful place, great staff, delicious breakfast and happy hour"

"It was wonderful. The staff was so nice and accommodating. The restaurant had great food and the location was perfect. "

"I've stayed at other Hyatt Hotels but this was a first in Chicago and definitely not the last!"

"Walking distance from MMiles and many shops "

"Excellent hotel, my only complaint would be the Peninsula food service. We ate at the Shanghai Terrace our first night on site and honestly the food was only 2 stars. Specifically the appetizers were minuscule, and 90% pastry dough. Whatever filling was supposed to be inside all the dough largely wasn’t. The whole Peking duck was arranged haphazardly on the plate, the skin was not really crispy, and the taste experience was completely lackluster. As to the main dining room the service continues, as always, to be erratic and frequently slow. Food is sometimes served hot, sometimes not. The room service on our checkout day was absolutely abysmal. We both ordered eggs Benedict and both orders were served not a degree above room temperature. The hollandaise sauce was so cold it had solidified. There really is no excuse for this. And unfortunately we did not have time to return the order as we had a plane to catch and we were running a bit behind. For an otherwise professional hotel the food service and quality is sadly lacking. It leads one to believe that the F&B manager could be a nephew, a cousin, or some other family member need of a job. "