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"We loved everything about this hotel! Location, amenities, food but especially the staff! The staff make you feel special and looked after! Top notch!"

"Firstly, all the staff were amazing and a pleasure to have them help us. They all brought happiness and kindness to our stay. Specially given that they were working during Tet. I have stayed in many hotels and the Hotel du Lac Signature stands out amongst the top 10 much like their sister property in Saigon. There was not one aspect that did not stand out with exceptionalism. Highly recommend planning your stay here in Hanoi. A superb hotel and clearly worthy of 5 Stars. "

"Great hotel in a perfect location. Was very quiet. The staff were very helpful. "

"The staff were are amazing. The amount of support given to us was outstanding "

"We've stayed at GM Premium Hotel 3 different times for this trip and would definitely stay there again!! Staff is outstanding!! The hotel is fantastic and highly recommend!! "

"The hotel location was great and everything was within a walking location. The rooms were comfortable and clean. The breakfast buffet was excellent and lastly I can't stress enough how friendly and helpful the staff were. They made the stay even more enjoyable. "

"The staff were very helpful, attentive, and very friendly. Room is being cleaned everyday. "

"Excellent service, everyone was great from bell hop to front desk to concierge, special thanks to Chloe, Jolie and Louis. Suite was amazing . Overall A plus, will definitely come back again. "

"The staff is the biggest asset to the hotel. They are attentive and helpful. The breakfast was a good spread and the hotel (including room) are clean.This is a great gesture from the hotel."