Staff were lovely and the food was amazing. The onsens were lovely to relax after breakfast and dinner. I also really liked the midcentury modern architecture and styling, even if some guests might think it's outdated. We had a great time and hope to come back again!
We thoroughly enjoyed our stay. if you’re lookong for new modern dont go. if you want to experience Japan like the Japanese go here. the staff was so pleasant, the room was so clean and we loved our Onsen stay. Would definitely book again.
What an incredible experience while visiting Japan, the authentic dinner & breakfast were outstanding, and the close proximity to Hakone Ropeway, Lake Ashi and breathtaking views of Mt Fuji was a bonus!!
I enjoyed my two night stay and my only regret is that I didn't arrive before 6:30pm the 1st night for a wonderful dinner like the one I had on the 2nd night. Location is walking distance from the Gora Train station yet far enough away to feel secluded.
We were a little nervous at first about visiting a ryokan as we wanted to do things correctly and were unsure on how everything worked, but as soon as we arrived all the staff put us at ease and talked us through hows things worked at every stage. We had a great stay, amazing rooms and views and the food was incredible. Brilliant service, thank you so much for making us feel so welcome.
Fantastic experience staying here with wife and friend. The staff are very polite and professional. The onsens are relaxing. The autumn view from our room was absolutely gorgeous, as was the view from the dining area. The food was excellent, always filling. Quick walk from Gora Station but even quicker to use the next station up if you are taking the cable car to Owakudani/Lake Ashi.
We had a very memorable experience here and were really impressed with the cleanliness and comfort provided by the staff.
The property is a charming ryoken with simple amenities that is nestled in the mountains with beautiful views from the room. We slept comfortably on futons in our traditional tatami rooms.The kaiseki meals were amazing so didn't miss out on that experience. They have a private onsen during the evening that you can reserve and a men's and women's bath available . We enjoyed the relaxing atmosphere and friendly staff who spoke English.
Der Ryokan ist eine gute Wahl, wenn man Hakone erkunden möchte. Die Unterkunft sieht von Außen zwar nicht nach einem klassischen Ryokan aus bietet aber ansonsten den gleichen besonderen Service. Das Frühstück und Abendessen besteht aus mehreren Gängen die wirklich sehr sättigend und vielfältig sind. Während unserers Aufenthalts gab es immer andere Gerichte. Die Getränke beim Essen kosten extra, wobei Wasser wahrscheinlich kostenlos wäre. Der Onsen war sehr schön und das Wasser stammt von den lokalen Quellen auf dem Berg Owakudani. Es ist trüblich weiß aufgrund der Mineralien des Wassers. Das Zimmer war sehr geräumig und gemütlich. Das Personal war stets freundlich und hilfsbereit.
Very cosy family hotel! Very clean, super amenities (Kose cosmetics), not far from Gora Station (exl. with extremely heavy luggage), more than enough tasty food with super presentation, clean and nice onsen, attention to the detail.
Thank you!
I stayed with my two kids 9 and 13 and they loved it. Amazing place with lovely people that staff it, we enjoyed being able to book the private onsen for half hour on the first night and although we couldn’t book it for the second (no times suitable as we had a early morning check out) we got to try their public onsen which was great too. The food is fabulous if you are up for trying different things but I would say it’s a lot of food so don’t eat too much for lunch! Both my kids have peanut allergy and one is also allergic to shrimp, they were very accommodating just let them know when you book in. Dinner is at 6pm and breakfast served at 8am, don’t sleep in otherwise they’ll call you at 8.10am to call you to come down! I thoroughly recommend this place 😊
The hotel was a bit of a trek to get to from Gora station, especially with kids and a lot of luggage. We certainly got a good workout heading there. (The website says to get off at a different stop for an easier walk but because of the typhoon in October, the cable car was damaged so we had to take a replacement bus which brought us to Gora.). However, once we got there, we loved the place. We were travelling with 3 families and it was perfect. The Onsen facilities were wonderful, and the access to a private half hour slot for the Onsen was a great bonus. The tatami beds were so comfortable and both the dinner and breakfast offered high quality food in abundance. The service was excellent in every way. Overall, it was a relaxing and fun stay and we all agreed that we would stay there again in the future.
Our stay at lalaca was excellent. The staff is very friendly. The outdoor onsen was awesome and the 30 minute private slot for each room at the onsen is an excellent idea. The dinner and breakfast were great with a large variety of different foods. Its a very scenic location. We really enjoyed our stay!!