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"Spotless and spacious room with amazing snow views. All staff are very friendly and helpful. Amazing amenities - free onsen, complimentary snacks, fitness classes and even ikebana class. This is the best hotel I have ever stayed."

"Great location, clean rooms wonderful staff"

"Extra kudos to this property. We left some stuff in the hotel room, and the staff mailed it onto a Yamato office in Tokyo. Thank you to the staff for going above and beyond!"

"I’m a regular at this hotel. I’m definitely returning. "

"Comfortable stay. This is the first hotel that doesn’t have a 24 hour front desk. There was amenities. I wanted to get another bath towel though. "

"Hotel is a 17 min walk away from Aomori station, not as close as you’d like but it’s actually a pleasant walk down the main shopping Shinmachi street. It’s also very close the Airport bus stop for ease of access to airport. Rooms are ok, big enough to lay out luggage, and laundry facilities are good (detergent is provided). Coffee is free most of the day and there are nice amenities available. Staff is friendly as well. The breakfast (at ¥1000) is not that great, nor is there good variety. Overall stay was a good value."