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"This was the most beautiful property up in the hills, but only a couple of miles from the city center. The breakfast was great as you sit outside looking at the gardens and surrounding country side. The room was very clean with a great view of the hilly area. Very friendly staff made us feel welcome. The hotel even has a complimentary shuttle to get you closer to the city center. Oh yeah, the coffee machine was awesome. Just push a button to choose between American coffee, cappuccino, hot...

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"ALERT! Manager will try to deny this review as he said to us when leaving - THE POOL. Nice view and pool but we had to get our own towels from a bag. We had to clean chairs off of food/cigs & towels after waiting patiently for help. The one pool employee was never proactive. Also BEWARE, the hotel rents out the pool to outside parties so you may be left without anywhere to sit or get service which happened to us on July 21st. THE ROOM, is in high need of renovations. Dirty, bugs, ants...

"Was very impressed with how nice everything was and the service was great!! Definitely recommend!!"

"Arriving at this villa was breathtaking. The immaculate gardens and beautiful structure gave a Tuscan villa feel while still being close enough by bus to the city centre. We booked a family room for 2 adults and 3 kids which was larger than expected and very comfortable, especially the bed. It had a big balcony where we could see the gardens and sunset which created a great memory. The only issue was that we couldn't easily keep the doors open to each room to allow the kids in and out as they...

"Tram is located across the street from the hotel. Easy to get downtown without having to fight crowds."

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Great location"

"Room was clean, staff very helpful"

"Amazing hotel, service and staff !!"

"Excellent hotel located a short walk from the sites of Florence."

"Staff was amazing.The bartender dam was fantastic.We had a fantastic time.Great location, easy to walk to everything.. Breakfast was amazing as well"

"Good option in relation to the price"

"Good location and good breakfast"

"We stayed in the Design Suite, it was amazing and a great fit for our family of 5. The staff was amazing as well, always very helpful and kind"

"This was our third time in Florence previously staying at other good hotels. Hotel Pendini was by far the nicest place we have stayed in. In its 150th year it exudes a charm and gentility of its own. Centrally placed , beautifully decorated, ample sized rooms and wonderful helpful, friendly staff. The air conditioning was effective and quiet. The breakfast was in a beautiful room with wonderful city views. I would thoroughly recommend for anyone wishing to spend a few days in Florence and...

"Very clean. The room had a very odd layout. Not enough amenities to make up for being too far away from the action"