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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"My room was probably the cleanest of any holiday accommodations that I have stayed at. The staff were all very friendly and helpful. Everything worked, and was well maintained, especially the aircon. My room on the top floor was quiet. No lift, but the stairs were fine. Lots of cafes, restaurants and shops nearby. I would definitely stay here again. My only suggestions would be a small fridge, and a separate bin for items for recycling."

"This hotel was terrible. No mini fridge. The room didn’t get cleaned properly- crumbs and stuff under the rollable bed. I had left a glass in the shower - it stayed there for the entire duration of our stay. The bathroom has mold. Had to ask for a fan more than once despite the heatwave. The room came with an empty bottle of shampoo that was lot replaced until we finally said something. Worst hotel."

"Very clean modern and comfortable"

"The Rubens is a very nice upscale hotel with a great location in the heart of Westminster and literally across the street from Buckingham Palace. The staff were very friendly and very helpful. The rooms are clean and comfortable although very small. The food, unfortunately, is very mediocre although priced as if it was excellent. The continental breakfast buffet is the worst I've seen in a hotel of this category. The croissants were fresh and good but there were hardly any choices and...

"Great location! Walking distance to several shows."

"friendly and clean"

"Lovely hotel along the river bank ."

"Amazing helpful staff, wary check in and we received an upgrade to Penthouse. Beautiful room and views ."

"The staff were really welcoming and friendly and we cannot fault their service. The breakfast was really filling, and service was super efficient. The location was also perfect for our family of five, close to public transport and very central to all the main tourist attractions. After a long day sight seeing the bar was the perfect place to unwind."

"Great view. Great amenities and easy to get to and from. Helpful and friendly staff."

"My husband and I stayed here for 8 nights, we included breakfast with our stay and it was well worth it. The breakfast buffet was displayed beautifully every morning with little omelettes, an assortment of breads, pastries, deli meats and cheeses, fresh fruits and vegetables, yogurt and cereals. They had many freshly squeezed juices, flavored water, drip coffee or served espresso directly from their bar. The service of the staff was excellent, they were friendly and helpful. We loved our corner...

"Lovely boutique hotel in Mayfair, with many small restaurants within easy walking distance. Nice room, excellent AC, very good service."

"Located about 10mins walk from Earls Court Station. The hotel is clean and comfortable, perfect for a stay. Would stay here again."

"Great air con!"