Search Hotels Near German Customs Museum, Hamburg

"Had the panorama room on 27th floor absolutely amazing view although we preferred to be in the actual city ;-) great staff great food great bar Amazing pianist as well. New “default” when visiting Hamborg"

"No water in room. Not enough towels. Rude unhelpful staff on arrival. Wasn’t worth the price at all. Very disappointed. Won’t be staying here again. "

"Internet was unstable , sometimes falling completely out!"

"Clean room. Great location. Helpful staff. "

"I highly recommend "

"Awesome maisonette suite and views, excellent breakfast, beautiful swimming pool."

"Very friendly staff, beautiful property and room, loved the bathroom and bed was very comfortable from an American perspective (not like sleeping on a cement slab). Parking is €30/day and offsite (3-5 min walk), but easy in & out."

"Great stay - very convenient "

"If you read my previous review on this hotel, you will probably be surprised that I returned. The management offered me their nicest room with the breakfast to try and compensate for my previous day. This room was clean, although two black towels were found behind a chair that were obviously nothing to do with the hotel. It was a bit weird sleeping in a round bed with the mirrors above it, one could only imagine that it was 1 way glass with camera above you filming 😬 the bathroom was still something out of the year 2000 and seriously needs a revamp, but my biggest grip, considering you are trying to impress and already disgruntled customer, was the heating did not work and the room was like a fridge. To be totally honest, your hotel is a complete and utter contradiction of itself, the outside of the property looks absolutely beautiful, the disappointment hits you like a tsunami when you walk into a room. All in all, highly disappointing and it would not matter if you offered me a week of free stays, I will not be returning. "