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"The location for visiting Liverpool was brilliant with the iconic 'Ferry cross the Mersey' just a 10 minute walk away as well as regular and frequent buses to other parts of the Wirral. We had a great view from our room over the Mersey to Liverpool. Our room was really comfortable, breakfast freshly cooked and delicious. Dave and his lovely Mum went out of their way to make us welcome with excellent advice about where to go and how to get there. We really enjoyed our stay and would recommend...

"I have been staying at this hotel for many of my visits to Liverpool, never disappoints."

"Breakfast was average. Felt like a school canteen. Quality and variety of the pastries/ cereal was poor. Location of the hotel was excellent - easily walk to all the tourist locations"

"Staff were amazing, room was not, problem with toilet and no aircon. The staff were so friendly and helpful moving us to a different room but overall experience not great, didn’t sleep well."

"Parking wasn’t included so I had to pay £50 just for parking on top of the booking for hotel and in the morning 8 am there was a fire alarm was going on two days in raw and room service keep trying to come in when the sign is outside it was just not the experience that I was expecting"

"4* price, 2* service. We stayed at the Leonardo for 2 nights for a family weekend away. There were various aspects about the stay that were distinctly average, and in particulat the customer service was somewhere between poor and rude. The location is good, rooms were good, breakfast was good, but the service was comparable to a 2* hotel which also exist in the area at lower prices. If I was booking again, I would use one of those and I would recommend others to consider the Premier Inn...

"I really love this place not far from a beautiful landmark I can see sunset and sunrise at the hotel and lots of facility "

"We had a room with a jacuzzi in it but no plug to use. The shower was in the jacuzzi, it was a big climb into the jacuzzi and I slipped bruising my arm. Also the bar was closed from 4pm due to staff shortages, as we were travelling with our daughter 11 we couldn’t go for an evening drink. Place was clean, staff friendly, location great."

"The building is not the one that they insinuate it is, that is the hotel it is next to which I found misleading. There are stains all over the walls, bed is really uncomfortable and found someone else’s hair on my pillowcase with random stains. The toilet does not flush properly. I will say it is in great location tho"

"Great find. Highly recommend"

"Kitchen was well equipped, fridge freezer, 5 ringed hob, microwave, wine cooler, kettle, sachets of milk coffee & a couple of teabags. All crockery cups plates supplied, plus’s knifes & forks. All utensils plus pans. "

"Very central location. Well equipped apartment. Needs some instructions on washer s d microwave. Otherwise perfect."

"The area for making drinks and washing up and using microwave was quite cramped. The microwave and glasses and plates were too high up."

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"I have chosen this hotel for my family,and they were very pleased all around. Amazing staff,easy check in,unforgettable breakfast. Room was clean,overall perfect stay."

"Short walk(10min) to the docks and easy access to the city centre. Good restaurants nearby Lack of lift so if you have big luggages, it would be a challenge to carry up a few flight of stairs. Room I was staying was at the top floor and unfortunately, it was the heat wave. I didn’t realise there was no air conditioning although fan provided didn’t help. I couldn’t change the room either. So that 2 nights stay wasn’t very pleasant. As this was a work trip, I think having a desk would be...