"This is a blatant misrepresentation of the accommodation, you assume the photo on the advert is the building but it is not. The actual building resembles a derelict house with badly peeling black paint and grubby door and windows in an unattractive area where it feels unsafe to leave your car.
The inside is slightly better but has torn flooring, wallpaper that has seen better days, uncomfortable seating, poor shower and cheap linen.
The photo of the hot tub is laughable when you look at the...
"The mattress was old and uncomfortable with no mattress protector on the bed aslo the pillows were old and stained.
The two windows had different curtains and very thin which let the street lights shine in all night."
"Beautiful place ..great selections of alcohol and beers ... foods amazing ..... lovely clean room's ... staff are all awesome nothings to much trouble ..we loved it xx"
"Whatva fantastic stay great staff and very friendly. The location was absolutely perfect for all the attractions plemty bars and restaurants close as well cant wait to return "
"The hotel has lovely dining facilities and a beautiful veranda for taking afternoon tea.
The staff are friendly and really helpful.
Only 2 minutes to beautiful gardens and the Mersey"