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Crowne Plaza Liverpool City Centre by IHG

4.0 star property
Enjoy British cuisine at every meal, relax by the indoor pool, or explore Liverpool's vibrant attractions from this central, walkable location.

Choose dates to view prices

Crowne Plaza Liverpool City Centre, in the heart of the city, offers an upscale retreat with a terrace and bar. Enjoy breakfast at one of two on-site restaurants or unwind in the sauna and steam room. Guests love the delicious morning meals and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Room amenity

Standard Room, 2 Double Beds (Waterfront View)

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

8.8 out of 10
Excellent
(30 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Room amenity

Premium Room, 1 King Bed, Club lounge access, River View

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Club Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Liver Building View)

Room amenity

Suite, 1 Bedroom (Liver Building View)

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Club Lounge
LCD TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton bed sheets
Separate bedroom
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Liverpool, Crowne Plaza Liverpool City Centre by IHG is in the city centre. Cavern Club and The Beatles Story Museum are cultural highlights, or if an activity is on the agenda, visit Liverpool Pier Head Ferry Terminal. Looking to enjoy an event or a match? See what's going on at M&S Bank Arena or Anfield Stadium. Visit our Liverpool travel guide
Map
2 St. Nicholas Place, Liverpool, England, L31 QW

What's nearby

  • Royal Liver Building featuring heritage architecture
    Royal Liver Building
    2 min walk - 0.2 km
  • Liverpool Pier Head Ferry Terminal which includes modern architecture
    Liverpool Pier Head Ferry Terminal
    3 min walk - 0.3 km
  • Christmas reflections on a wet Sunday morning. Taken at Liverpool One on a Samsung S8.
    Liverpool ONE
    6 min walk - 0.6 km
  • Cavern Club which includes interior views
    Cavern Club
    7 min walk - 0.7 km
  • Beatles Story which includes music
    The Beatles Story Museum
    12 min walk - 1.1 km

Getting around

  • Liverpool James Street Station
    7 min walk
  • Liverpool (LPL-John Lennon)
    34 min drive

Restaurants

  • Starbucks
    6 min walk
  • Panoramic 34 Restaurant
    6 min walk
  • Meet Argentinian Restaurant
    5 min walk
  • Bean
    5 min walk
  • Ma Boyles Oyster Bar
    4 min walk

About this property

Crowne Plaza Liverpool City Centre by IHG

Upscale hotel near Liverpool Pier Head Ferry Terminal
Located close to Cavern Club and Liverpool ONE, Crowne Plaza Liverpool City Centre by IHG provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
  • Meeting rooms, a banquet hall and a reception hall
  • A 24-hour front desk, concierge services and luggage storage
  • Guest reviews give top marks for the breakfast, helpful staff and walkable location
Room features
All 159 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 19.50 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.50 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 19.50 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Frequently asked questions

Does Crowne Plaza Liverpool City Centre by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Crowne Plaza Liverpool City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Liverpool City Centre by IHG?

Self-parking is available for GBP 19.50 per night.

What time is check-in at Crowne Plaza Liverpool City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Crowne Plaza Liverpool City Centre by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Liverpool City Centre by IHG located?

Located in The Docks, this hotel is within a 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Cavern Club and The Beatles Story Museum are also within 15 minutes. Liverpool James Street Station is 7 minutes by foot and Moorfields Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Liverpool City Centre by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 693 out of 1004 reviews
Rating 8 - Good. 211 out of 1004 reviews
Rating 6 - Okay. 51 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

Reviews

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel facilitys good location good
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
A very good stay. Your staff are a credit to your company. I really enjoyed my visit look forward to next time
Stayed 4 nights in Dec 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean comfortable hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant.
Stayed 2 nights in Nov 2025

10/10 Excellent

HUGH

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Staff very friendly and helpful. Delicious catering. Excellent stay!
Comfortable dining.
Lovely decorations
Stayed 2 nights in Dec 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in the perfect location. Have stayed before and will stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, felt so well looked after. Great room, great breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with comfortable rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, connected to the train station, good breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Chetna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room excellent staff
Stayed 2 nights in Sep 2025

8/10 Good

Jason

Liked: Amenities
Really great stay for a weekend exploring the brilliant Liverpool. Room clean and facilities spot on
Stayed 2 nights in Oct 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was feeling homesick and wanted a trip to the pier head and the crown plaza location is ideal for the §visit
Stayed 5 nights in Oct 2025

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities

Really lovely stay!

Really lovely hotel, polite, helpful staff who always had a smile. Beautiful hotel, fantastic breakfast and other menu option's availability too. Clean room, daily re stock of towels. Would definitely stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable. The staff was super friendly. Great location. The restaurant and room service manager is outstanding.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, location excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Lovely central hotel always lots of parking places very helpful staff lovely clean rooms excellent breakfast very good
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Our second stay, part of a longer trip. The hotel was clean and comfortable and the staff were very friendly and helpful. Only a quick stopover but we managed a pleasant walk round the nearby dock area. The breakfast was a good varied selection and the hot breakfast is refreshed regularly. All in all a very pleasant stay and we’re looking forward to returning for a longer stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room, well maintain and spotless.
Stayed 3 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very short stay to pick up a cruise ship. Ideal as walking distance to the cruise terminal and a comfortable place to wait until your check in time.
Stayed 1 night in Oct 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate, comfortable and perfectly situated hotel in the centre. Staff all very helpful and welcoming
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are the biggest asset, they were all so helpful and friendly. The food was excellent with a wide range of choices.
Stayed 4 nights in Sep 2025

10/10 Excellent

vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

We love the Crowne plaza in Liverpool . The staff are great . The food is lovely and the beds are comfy what more do you need .
Stayed 2 nights in Sep 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and friendly

Reception staff exceptional nice and friendly
Stayed 1 night in Oct 2025

8/10 Good

Taryn

Liked: Staff & service
Really enjoyed our stay, the staff were all very friendly, in particular Claire at breakfast. She was very friendly and very helpful and welcoming.
Stayed 2 nights in Sep 2025