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"We enjoyed our stay at Oakwood Premier Coex very much. However, there was 1 thing that the hotel needs to improve very much is the manner of the concierge at the drop-off counter. On the evening of Feb 13, our taxi got lost and we asked the guy at the counter inside the lobby (not the outside one) to talk on the phone with the driver, not only didn't he do anything, he yelled at the taxi driver and hung up. He also asked harshly at us why we booked a taxi via an app instead of the ordinary...

"The hotel was everything we needed it to be for our first trip to Seoul. The bedrooms had quality air conditioning, the room was soundproof, the bed was comfortable, the bathroom included at bidet and had decent water pressure in the shower. The hotel itself is wheelchair accessible. The staff were friendly, the gym was nice, and the breakfast buffet had many options. After long days out and about, the hotel dining became a great opportunity for food before bed, with a variety of meals to choose...