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Nishitetsu Hotel Croom Hakata

4.0 star property
Travelers find a peaceful retreat in Fukuoka where authentic Japanese cuisine meets international flavors alongside a rejuvenating full-service spa

Choose dates to view prices

Nishitetsu Hotel Croom Hakata offers a quiet respite in central Fukuoka. Guests enjoy two restaurants with Japanese and global cuisine. The full-service spa provides relaxing treatments, and free WiFi keeps everyone connected. Nearby, explore the historic Tochoji Temple.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
The current price is ฿2,756
฿3,053 total
21 Jun - 22 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Valet parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Frequently asked questions

Is Nishitetsu Hotel Croom Hakata pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Nishitetsu Hotel Croom Hakata?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Nishitetsu Hotel Croom Hakata on 21 Jun 2026 start from ฿2,756, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Nishitetsu Hotel Croom Hakata?

Valet parking is available for JPY 2000 per night. Limited spots are available.

What time is check-in at Nishitetsu Hotel Croom Hakata?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Nishitetsu Hotel Croom Hakata?

Checkout is at 11 AM.

Where is Nishitetsu Hotel Croom Hakata located?

Located in Hakata Ward, this spa hotel is within a 15-minute walk of Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 mi (5 km). Hakata Station is only a 3-minute walk and Gion Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 564 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 79 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Great location, and wonderful onsen with outside area. I will definitely be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good facilities.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Ilyda

Liked: Cleanliness, amenities, property conditions & facilities
well-located hotel walking distance from hakata station. room was a little small but spotless, breakfast was mediocre and probably not worth the money. however the onsen was excellent — there's an outdoor and indoor section, and both were well-maintained and beautiful. would recommend for an onsen stay.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

WAI MAN

Liked: Staff & service
Disliked: Cleanliness
Great location, good spa, but not clean and the fridge is broken.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the Hakata station. The staff was so helpful and courteous. The breakfast was generous with so many options. We would definitely stay here again
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ka Man Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is tidy and service is good
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

John

Liked: Cleanliness, staff & service
Location is great
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Ming wai

Liked: Staff & service, amenities
The room is a bit dated , but location is convenient and next to Hakata train and bus station . The room is small as typical in a Japanese hotel . The best part to me is the onsen on site to use at the end of the day.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Allison

Liked: Amenities
Hotel was clean and within walking distance to many different amenities.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, right next to a major train and bus station. The staff were helpful, the room was very good, and the restaurant had good options for breakfast.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

GAUTAM SUDHIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location! Overall, a good hotel. Nice spa!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jiyoun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good, safe and convenient. I especially liked Onsen.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easily connected with train and metro, couple of shopping malls in Hakata
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Frederick

Liked: Staff & service, property conditions & facilities, room comfort

Central location comfortable stay.

The location of the hotel is great only within 2-3 mins walk from Hakata Station. However not much local shops or restaurants near the hotel but they have an attached convenient store and cafe which is easy to access quick drink or bite.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Chiennan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice hotel good location great staff
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Wai Khuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to Hakata Station with plenty of dining options. Room is well furnished but a little small. The hotel has a public bath which is a great bonus.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

corey

Liked: Staff & service, amenities
Room was ok but needs an upgrade to cleaner floors and walls. Breakfast was very subpar. Staff were nice and the onset area was great including a sauna. Would stay here again for the convenience of the location- 5 minute walk to the Hakata Train/ Bus Station.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Audrone

Liked: Cleanliness, amenities, property conditions & facilities
We had to move rooms because the air conditioning wasn’t working. Staff member did not help with luggage. Laundry facilities clean and there were many machines. Room small but hotel is lovely. Great location. Hot bath was great but crowded.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shu Hong Thomas

Liked: Staff & service, amenities, property conditions & facilities
Very good location that nexts to Hakata bus and train station, surrounded by restaurants and department store. Pretty reception area best for relax and reading, despite that the room is a bit small and carpet is old.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel close to Hakata Station. Friendly staff. A great variety of breakfast options that cater to both Japanese and western tastes (eggs, bacon, cereals, toast etc). An awesome feature I liked also was the fact you could see how many of the washer & dryers were available for use from your room TV - meaning no need to haul your washing to the machines only to find them all in use. Also the shower pressure and temperature was amazing! Only downside I can think of was that the wifi was a bit spotty at times but otherwise would highly recommend this hotel!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Wide room, great free spa and onwn. Close to station. Price good. Perfect to stay
Stayed 1 night in Feb 2025
Verified

8/10 Good

Coobe

Liked: Cleanliness, staff & service, amenities
This was my 2nd time to stay at this hotel since 2 years ago. Compared with the previous experience, this time wasn't enjoyable as before. My room was a type of business comfortable with a massage chair. The wire connected with the remote control was terrible. Part of the inside wire was exposed. The clock display was 2 hours delayed in the room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sung Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect five minute walk from the Hakata station room was OK since it is located right next to a cut station. You will hear the train time to time. Breakfast was above average, however they serve sashimi. Overall, it is a pretty good hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!!! It is just next to the Bus Terminal. The room size is small but enough for a single person, with more than enough facilities within the hotel. Since it is just next to the Hakata Station, shopping and dining has no doubt.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large enough to accommodate oversized luggage. Coin operated laundry is very convenient and area is clean. Attractive lobby and staff are extremely helpful. Wish there was an onsite restaurant
Stayed 4 nights in Mar 2025