Located close to Tochoji Temple and Canal City Hakata, Nishitetsu Hotel Croom Hakata provides an indoor mineral hot spring (onsen), a corner/local shop and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, 2F 博多 飛うお, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
Located in Hakata Ward, a neighbourhood in Fukuoka, Nishitetsu Hotel Croom Hakata is near a metro station and near a boardwalk. Canal City Hakata and Tenjin Underground Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Port of Hakata and Ohori Park. Looking to enjoy an event or a match while in town? See what's going on at Marine Messe Fukuoka. Guests appreciate the hotel's convenience for public transportation: Gion Station is 5 minutes on foot and Kushida Shrine Station is 14 minutes. Visit our Fukuoka travel guide
Located close to Tochoji Temple and Marine Messe Fukuoka, Nishitetsu Hotel Croom Hakata provides an indoor mineral hot spring (onsen), a corner/local shop and dry cleaning/laundry services. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, 2F 博多 飛うお, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Buffet breakfast (surcharge), hot springs on-site and valet parking (surcharge)
A lift, a 24-hour front desk and luggage storage
1 meeting room, a vending machine and a front desk safe
Guest reviews say great things about the helpful staff and location
Room features
All 503 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Valet parking on site (JPY 2,000 per night)
Limited on-site valet parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 per person
A restaurant
Restaurants on site
2F 博多 飛うお
Things to do
Full-service spa
Indoor hot spring
Family friendly
Grocery/convenience store
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping on request
Business services
Meeting room
Full-service spa
Hot springs open from 3:00 PM - 1:00 AM
Hot springs water temperature - 41 ºC
Indoor hot spring
Massage
Outdoor hot spring
Public indoor mineral hot springs (onsen)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Thin carpet in room
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
14 floors
Banquet hall
Built in 2006
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Food and drink
Coffee/tea maker
Electric kettle
Refrigerator
More
Air conditioning
Desk
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: JPY 50.00 per person, per night. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2000 per person
Valet parking fee: JPY 2000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 3:00 PM to 1:00 AM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Frequently asked questions
Is Nishitetsu Hotel Croom Hakata pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Nishitetsu Hotel Croom Hakata?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Nishitetsu Hotel Croom Hakata on 23 Aug 2026 start from ฿3,159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Nishitetsu Hotel Croom Hakata?
Valet parking is available for JPY 2000 per night. Limited spots are available.
What time is check-in at Nishitetsu Hotel Croom Hakata?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Nishitetsu Hotel Croom Hakata?
Checkout is at 11 AM.
Where is Nishitetsu Hotel Croom Hakata located?
Located in Hakata Ward, this spa hotel is within a 15-minute walk of Tochoji Temple and Canal City Hakata. Marine Messe Fukuoka and Ohori Park are also within 3 mi (5 km). Gion Station and Hakata Station are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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