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The Cloud One Frankfurt - Metropolitan

Travelers enjoy Italian cuisine at 7Paintings restaurant or find quiet moments with a book, while the attentive hotel staff ensures a comfortable Frankfurt stay

Choose dates to view prices

Metropolitan Hotel by Flemings in central Frankfurt offers authentic Italian dining at 7Paintings restaurant and a welcoming coffee shop. Enjoy modern comforts, a library, practical dry cleaning services, and WiFi in every room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿2,457
฿2,777 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Plus King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus King Room

  • Sleeps 2

View all photos for Superior Plus Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Twin Room

  • Sleeps 2

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1

View all photos for Superior Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Signature Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite

  • Sleeps 3

View all photos for Room (CLOUD)

Room (CLOUD) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (CLOUD)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

View all photos for Twin Room (CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (CLOUD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room (THE CLOUD)

Room (THE CLOUD) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (THE CLOUD)

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (THE CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (THE CLOUD)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Signature Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Twin Room

  • Sleeps 3

View all photos for Superior Plus Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Double Room

  • Sleeps 1

View all photos for Superior Plus Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Single Room

  • Sleeps 1

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About the area

Located in Gallus neighbourhood, The Cloud One Frankfurt - Metropolitan is connected to a shopping centre. Travellers eager for a bit of culture can stop by Alte Oper, while those who have shopping on the agenda may want to visit MyZeil and Frankfurt Christmas Market. Experiminta and Senckenberg Museum are also worth visiting. Visit our Frankfurt travel guide
Map
Poststr. 6, Frankfurt, HE, 60329

What's nearby

  • Frankfurt am main urban skyline with skyscrapers building at night in Frankfurt, Germany; Shutterstock ID 455116630
    Financial District
    1 min walk - 0.0 km
  • Frankfurt City Center during the Frankfurt Christmas Market
    Kaiserstrasse
    3 min walk - 0.3 km
  • 0_AA028404
    Skyline Plaza
    6 min walk - 0.6 km
  • Frankfurt_FrankfurtTradeFair_178865_03
    Frankfurt Trade Fair
    9 min walk - 0.8 km
  • Alte Oper featuring a square or plaza, heritage architecture and a city
    Alte Oper
    14 min walk - 1.2 km

Getting around

  • Frankfurt Central Station (tief)
    3 min walk
  • Central U-Bahn
    3 min walk
  • Frankfurt Airport (FRA)
    25 min drive

Restaurants

  • Starbucks
    3 min walk
  • McDonald's
    2 min walk
  • Asia Gourmet
    2 min walk
  • Cafe Uddin & Uddin
    3 min walk
  • Quicker's
    2 min walk

About this property

The Cloud One Frankfurt - Metropolitan

Luxury hotel near Frankfurt Trade Fair
Alte Oper and Frankfurt Christmas Market are located near The Cloud One Frankfurt - Metropolitan, which provides a coffee shop/cafe, a library and dry cleaning/laundry services. The on-site restaurant, 7Paintings, features Italian cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and multilingual staff
  • Books, a computer station and smoke-free property
  • A 24-hour front desk, a reception hall and coffee/tea in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 131 rooms offer comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 36-inch TVs with Netflix, streaming services and satellite channels
  • Wardrobes/cupboards, LED light bulbs and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 7Paintings
  • Metropolitan Bar

Things to do

  • Books
  • Gym
  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 36-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for EUR 25 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 12.25 for children
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Nearby parking fee: EUR 30 per day(66 ft away; open 24 hours)
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Metropolitan By Flemings
Steigenberger Metropolitan
Metropolitan Hotel by Flemings Hotel
Metropolitan Hotel by Flemings Frankfurt

Frequently asked questions

Is The Cloud One Frankfurt - Metropolitan pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of EUR 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Cloud One Frankfurt - Metropolitan?

As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at The Cloud One Frankfurt - Metropolitan on 13 Mar 2026 start from ฿2,457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Cloud One Frankfurt - Metropolitan?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Cloud One Frankfurt - Metropolitan?

Checkout is at noon.

Does The Cloud One Frankfurt - Metropolitan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35 per person applies.

Where is The Cloud One Frankfurt - Metropolitan located?

Located in Gallus, this luxury hotel is within a 15-minute walk of Financial District and Frankfurt Trade Fair. Alte Oper and Frankfurt Christmas Market are also within 1 mile (2 km). Central U-Bahn and Central Station Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cloud One Frankfurt - Metropolitan Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 538 out of 1003 reviews
Rating 8 - Good. 323 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 4 nights in Sep 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful with directions and suggestions.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travelers
Stayed 1 night in Apr 2025

10/10 Excellent

shadab Ghasemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff were great
Stayed 2 nights in Sep 2025

8/10 Good

Thu lap

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff convenient location minutes to transit very good breakfast lot of various
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, very friendly and fast check in and is in a great location too!
Stayed 1 night in Apr 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Very well located, in front to the train station and 8 minuts walking from down town Nice hotel, very good reception, very kind staff
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Located right in front of Frankfurt main station and very combinient and comfortable. The room is large.
Stayed 1 night in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Spacious rooms with a comfortable bed. Air conditioning was a plus.
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a night when having to take the train early the next day. Clean and tidy hotel.
Stayed 1 night in May 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The hotel is just opppsite the train station and with many food options. 20 min walking to the iron bridge.
Stayed 2 nights in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in for large group. Friendly staff. Great room, comfy bed. Fabulous breakfast. Easy to get around Frankfurt.
Stayed 1 night in May 2025

10/10 Excellent

Mohannad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were great, they had an iron and iron board, as well as a hair dryer, which was hard to find in other hotels. The housekeeping was excellent, the front desk very accomidating. It was a pleasure to be here.
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 3 nights in Mar 2025

8/10 Good

Ashok

Liked: Cleanliness, amenities, property conditions & facilities
Location was very convenient .Room was spacious and well organized. Suitable for business travel.
Stayed 1 night in Apr 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with spacious rooms and comfortable beds located right next to the main train station.
Stayed 1 night in May 2024

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating and kind. The property was clean and cool (very important when it is 30+ outside). They made up a lovely sofa bed for our 5 year old and everyone was very comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great ammenities. The staff was very helpful and accommodating. I will definitely stay again.
Stayed 2 nights in Nov 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities
Small room. But convenient to the Main Train Station and lots of dining within walking distance.
Stayed 1 night in Jun 2025

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rembert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff are great and an even better value. The location is across the street from the main train station, super convenient. The only down side is the area outside is less than desirable at night. But again, the hotel is great!
Stayed 1 night in Apr 2025

10/10 Excellent

Dr. Hugh

Liked: Cleanliness, property conditions & facilities, room comfort

First time in Germany

Quaint, hotel. Clean comfortable, friendly and professional staff. Fairly good buffet breakfast. The coffee was nice and strong.
Stayed 1 night in Mar 2025

8/10 Good

Martha Lucia

Liked: Staff & service, property conditions & facilities
Convenient location close to train station
Stayed 5 nights in Oct 2024