A beautiful apartment, so full of character and charm. Spotlessly clean. Friendly and helpful host. Great location in easy walk from main sights and with a lovely bakery round the corner!
Muy limpio, cómodo, ubicado y el personal muy atento y amable. ¡Felicidades! Excelente opción para estar en Florencia. Llegas caminando de la estación de tren.
The manager, Satya, was extreme helpful with showing us how to get around, places to eat and see, etc. The room was large and clean, and the hotel was in a good location.
Very friendly staff always available even late for what ever we needed. Location is pretty much perfect if you are in Florence. Will definitely stay again.
The staff was the most helpful I've had in any of our past stays. They helped us get the dinner reservation we wanted and helped me get an emergency rental item for us for when we arrived at the property. They certainly went above and beyond for us.
We had a wonderful stay at this hotel. The location was perfect, the bed snd breakfast was comfortable, and the staff was incredibly friendly and helpful. Everything was clean, welcoming, and well maintained. We truly enjoyed our time here and would definitely stay again when visiting Florence. Highly recommended!
We loved our stay at the Grand Tour. The staff were extremely friendly and helpful and offered a wealth of fantastic recommendations for local food and activities. The room itself was quiet, comfortable, and beautiful, with a nice view of the surrounding buildings. The location was excellent, placing us within reasonable walking distance of the Santa Maria Novella train station as well as almost all of the wonderful landmarks of Florence. We had no complaints about our stay and hope to return one day!
The rooms were in perfect shape on arrival and we were pleasantly surprised by Satya prepping the A/C on a hot arrival day.
The room was a great hub for our trip, being just a short walk to several of the local sites.
Excellent experience.
Lucia and the rest of the staff at Relais were exceptional. Communication was excellent and they were so helpful in getting us settled and ready for Florence.
Check-in was a breeze and the location was perfect. Everything was within 5-15 minutes of walking. 5 minutes to Galleria dell'Accademia, 8-10 minutes to the Duomo and 15 minutes to City Center and Ponte Vecchio.
Rooms were very clean and spacious for a family of 4 and decorated in vintage Florentine style. There was a mini fridge for drinks, coffee pots in both rooms and they even had European adapters available upon request.
Will definitely stay there next time we visit Florence!
We had a clean room, AC, the staff was really kind and helpful and the best was the location, we went everywhere walking and had no trouble at all. Cabs from and to the tran station were around 15-17 euros and other than that you can do everything walking. Would definitely book again.
เข้าพัก 3 คืน, มิถุนายน 2026
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Ricardo
24 เม.ย. 2026
ชื่นชอบ: ความสะอาด
This place is a gem in the middle of Florence’s , caos, the place is an oasis of tranquility, a well maintained old building with nice spacious apartments and a fantastic host!
Absolutely recommended
The trek from the train station to the hotel was tough but the team made our arrival 5-stars! The room was ready early for us to drop our bags and explore. The hotel has kept so much of its charm and history - the room was unique and beautiful - AC included! Our host gave us almost a 25-minute explanation of the hotel as well as recommendations for restaurants, attractions, and even wine windows that are still functioning. On the day of our departure, they let us store our bags and even assisted with calling us a cab to the train station. From start to finish, impressive? If we visit Florence again, we will be back!