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Hotel Real

3.0 star property
Travelers soak up sunshine by the inviting pool or walk just steps to explore downtown's charm, fueling up at the on-site cafe before heading out for adventures

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Hotel Real offers a peaceful garden and refreshing outdoor pool for relaxation. The cafe serves meals for just 15 Euros, while free WiFi keeps everyone connected. Guests appreciate the extended parking options and helpful tour assistance for planning local adventures.

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children aged 2 and younger eat free breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Uncovered self-parking fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Hotel Real pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real ?

Self-parking is available for EUR 5 per day.

What time is check-in at Hotel Real ?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Real ?

Checkout is at 10:30 AM.

Where is Hotel Real located?

Situated near the airport, this hotel is 1.3 mi (2.1 km) from Arno River and 3 mi (4.9 km) from Piazza di Santa Maria Novella. Cascine Park and Tribunal of Florence are also within 2 miles (3 km). Guidoni Tram Stop is 7 minutes by foot and Peretola Aeroporto Tram Stop is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

5.2

Cleanliness

5.6

Location

6.0

Staff & service

4.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 268 reviews
Rating 8 - Good. 38 out of 268 reviews
Rating 6 - Okay. 57 out of 268 reviews
Rating 4 - Poor. 55 out of 268 reviews
Rating 2 - Terrible. 98 out of 268 reviews

Reviews

Verified

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience in the Hotel was good, the room was very comfortable and clean so was the bathroom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

PRINESHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Kind/Respectfull Staff :)
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was undergoing renovation thus no breakfast was provided. The staff was still helpful though. The walk from the airport to the hotel was a bit tricky because the roads around the airport provides little consideration for pedestrians.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Russell

Disliked: Cleanliness, amenities, property conditions & facilities
If being near the airport is important, this is an option. The train to the airport is nearby. Not the nicest walk. Keep in mind, the quality is slummy. I did not have hot water during the stay. Daily cleanings were making the bed. Otherwise, that was it. The piece of toilet paper on the ground when I arrived stayed on the floor the whole time I was there. Bed sheets were the extent of covering. There were blankets in the closet. However they looked like potato sack material. There was no daily breakfast as promised. WiFi is not available in all rooms as advertised. Don’t stay here.
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Niyog

Disliked: Amenities, property conditions & facilities
Very strong Smoking smell on the room and bathroom even though we don’t smoke. Struggled to sleep at night due to that smell. As we had a pram. Staff was very helpful to take the pram upstairs to the room. However, if there was big it would have been very helpful.
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Giorgio

Very inexpensive, very old, run down, basic hotel Recommended only for its proximity to the Firenze airport. Its reminded me of hotels in East Germany in the 80' s. Again , only for those that value airport proximity and an inexpensive parking (E6).
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Friendly staff amazing food
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
No heat, no breKfast available. No soap in bathroom. Bathroom siink is peeling.
Stayed 1 night in Mar 2026
Verified

8/10 Good

TATJANA

Liked: Cleanliness
Spacious room, clean, it was good for us for a couple of nights.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport. Nothing fancy, but decent place to spend the night before an early flight.
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not like advertised there were dirty blankets and towels with stains. The cabinet doors were completely broken off the frame of the closet. The whole floor smelled like cigarettes and the air conditioning wasn’t working properly. There was mold in the shower and no hot water and it smelled like sewage in there very disgusting. The beds look like they hadn’t been cleaned in months built up dirt everywhere and there was trash under the beds. There was no proper locks on the door so it was very sketchy. Over all horrible experience
Trash under the bed
Broken closet doors
Mold
Mold
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Julio

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but very old. The few furniture were damaged. The lobby of the hotel had a smell, and with very old furniture. But the staff was very friendly and very helpful.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Gordon

Disliked: Property conditions & facilities
Mosquitoes. Sĥower way too small. Wash basin problem.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
Dingy, cement building that feels like a prison cell. First room was infested with mosquitos. Once we changed rooms, there were at least no bugs, but lots of dead bugs on the walls. Shower was dangerously slippery and the water got no where near hot. The front desk clerk was helpful and kind, but the hotel is not good at all.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty beds and bathroom, toilet is broken and no hot water after 11 PM
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Walking into our room, there was a strong smell of cigarettes. We asked to change our room but were not able to. Later finding blood on pillows and on throw blankets. The shower is only covered by a curtain in the corner of the bathroom. The area felt skeptical. I would not recommend this hotel.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Jonas

Disliked: Property conditions & facilities, room comfort

Not good

A bad experience. The toilet was running all night, it was very noisy. The bad experience was topped by only having cold water in the bathroom in the morning. And yes, we let it run for a long time.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Dawn

Liked: Cleanliness
First room, toilet not functional, second fridge not working, no hot water only tepid!
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Jan-Ola

Disliked: Cleanliness, property conditions & facilities, room comfort
We arrived very late, around midnighr. The hotel was unmanned, bu keys ans instructions were prepared in an envelope in the reception, so that part worked very well. The room however was in very bad condition. The doors on the closet were partly missing and partly broken. A drawer was also missing. The toilet was leakong, so in order to flush, youbhad to open a valve, wair a few minutes to fill up the tabk and then close the valve again. The heating was off and the blankets thia so we didn’t sleep very well. We requested a refund, but were offered 50% off on our next stay. We will not use that…
The closet with the upper doors broken, the lower doors missing.
The floor under the radiator was very dirty.
The interior is in need of some refurbishing.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Raymund

I did not stay at this property because the minute we checked in it looked like a prison. I gave it a chance by waiting on the room and when we were presented the room, it did look like a prison cell , the bathroom was all funky and moldy. we had to scramble for a hotel room right away online and left in a hurry. This is a disaster Expedia you should never list this hotel because it is non-operating it is dirty it has mold and it is just dirty, repulsive hideous in the building is falling apart. I am gonna file a claim and it’s a good thing I got insurance for this reservation. l.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Victoria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel was supposed to have a breakfast. It did not. For three nights of our stay out of four there was no hot water. The fridge didn't work. On the second day of our stay, apparently during cleaning, some of our food disappeared from the room (was stolen). We asked for a "No disturb" door knob hanger (to prevent future theft) and were given one that was created in front of our eyes by handwriting on a piece of paper. The manager of the hotel was in Rome and unreachable. The total impression was that it was a low level hotel in the third world country.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Margaret

Disliked: Cleanliness, amenities, property conditions & facilities
The place was extremely disappointing. No phones in rooms, key was tricky to use, and if there was a fire it would have been stressful to get out.no light blocking curtains, no bath mats, bathroom sink was plugged and nothing was done to fix it although we reported. It x2. Shower stall was disgusting and NO HOT WATER during our stay. The walls in our room looked like they slapped a coat of paint over mould stains and there were stains on the walls. There was no place to get coffee I could go on but you can get a sense of what it was like. Staff was great and helpful but I certainly wouldn’t recommend this place to anyone.
Stayed 3 nights in Sep 2025
Verified

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay here. My 1 star review is based on their lack of customer service. I was booked to stay here the night before my flight left Florence. A week prior I found out my flight was changed and I would not need the room. I tried contacting the property to see about a refund or even a partial refund and I could not get in contact with anyone. I contacted Expedia, they also tried multiple attempts to reach the hotel but were unable to. I do understand that when I booked the room, it said that it was non refundable. However, my flight change was out of my hands and I feel there was enough notice time given to rent out the room and it would have been nice to receive even a partial refund. Or at least get in touch with someone!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Olivia

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not for me

My wife and I were traveling Europe for our honeymoon and this is one place we decided to stay. We were led to believe the hotel had laundry and was close to lots of places to eat but this was incorrect, all the restaurants close by were all shut down permanently as far as I can tell and the only laundry service was almost 15 euros each to wash and dry which is maybe normal but when we’re let to believe the hotel had this service it’s something we did not budget for. As for the room the floors were dirty with broken tiles that moved when stepped on, the shower head holder was broken(not a big deal but annoying) and there was only one towel between us which is not super fun when you have been traveling all night and sweating all day and all you want to do is shower before bed, I asked for more towels but apparently that was the last one and we just had to deal with it(not a big deal I know but it seemed like things kept getting added to the pile, although he couldn’t help us with most of the issues the man at the front desk front desk was friendly and he tried to help us so I have to give credit where credit is due. All in all the photos look much nicer than the place and they are not accurate at least in the room we stayed in and I wouldn’t recommend staying here.
Stayed 2 nights in Jul 2025