Emanuel went over and above to make our stay comfortable. He was friendly and his kind personality shone through. The location was easy to find and a walkable distance to all the major sights.
Convenient location near the station. Staff were very helpful. There is someone there 24/7. Room felt a bit industrial but was spacious and totally fine place to sleep.
Really friendly host who spoke a lot of languages and showed us cool areas to go. Comfortable room, and in a good place next to a lot of museums and attractions. He also made very tasty cappuccinos.
Very near from Firenze S.M.Novella station. Hotel Staffs are kind and friendly. Hotel entrance faced to the street seems a little bit not a hotel like but it is actually a good hotel. If I will plan to go to Firenze again, this hotel will be a candidate hotel.
False advertising at its finest. The Arcadie Guesthouse is nothing like the pictures on Expedia. It felt more like a low-security prison than a cozy "guesthouse."
Unfortunately, when we brought up our concerns with the front desk, Arcadia was defensive in how their pictures online misrepresented reality. They were also unwilling to provide us even a partial-refund for checking out after the first night.
We also learned that Arcadia has a hotel AND guesthouse in a very confusing building layout. The guesthouse is more of a 1-star hotel, whereas the hotel is the 3-star property. Adds to the confusion when doing research on their website.
Won't be staying there again and I hope nobody else does either.
El chico de recepción super atento y amable, el lugar muy cerca de la estacion Sta Ma. nouvelle justo para tomar el transporte a muy temprana hora, habitación limpia y acomodada
Fica bem perto do metrô é bem prático e fica a poucos minutos dos pontos turísticos dá pra fazer tudo a pé. O quarto é bem confortável, bom chuveiro, tem o barulho de trem pq fica do lado da estação mais não atrapalha nada. Eu recomendo e ficaria novamente. Da pra deixar as malas depois do check out
Muy mal olor en la habitación a orine en la pared del baño cabello hicieron servicio seguía el olor y el cabello algo asqueroso incómodo para llegar no hay letrero que identifique el
Hotel desde la calle incómodo para subir con el equipaje no hay una foto que identifique la entrada del edificio muy mal las indicaciones nose muestra con fotos reales en la publicación no lo recomiendo las camas sábanas de más enseres horribles
If you want luxury, this is definitely NOT for you!
However, I have to be completely honest and fair. The location is excellent. Out of the airport, on to the tram (€2), 18 minutes later I’m right outside the hotel. It is about 10-15 minutes walk to the city centre and just a couple of minutes walk from the main train station. Lots of restaurants nearby.
The bed was comfortable, the shower and a/c worked perfectly and the staff I encountered were extremely helpful and friendly.
I did not have breakfast at the hotel so I cannot comment on that. The only downside is the look of the room. It was extremely bare and basic with some very random furniture! Thankfully I do not spend much time in my hotel room when I travel, but I imagine for some people this would have been a problem.
However, of all the things to be improved, this is probably the easiest.
Desde nuestra llegada el chico de recepción fue muy amable, nos llevó hasta nuestra habitación y nos enseñó cómo usar las persianas europeas. La ubicación al lado de la estación de tren, y con una parada de transporte justo enfrente. La habitación amplia con un techo muy alto.
Lo unico malo era que por la mañana se escuchaba como jalaban/arrastraban las sillas del restaurante del hotel y al tener la parada del tren de transporte enfrente se escuchaba algo de ruido. Se fue la luz un par de veces en la noche pero no supe si en general o solo en el edificio.
Lo unico de todo q si me pareció incómodo fue que la regadera estaba como a 50cm del suelo y habia que usar un barquito para usarla, lo cual considero bastante peligroso si uno está mojado
Struttura pulita con camera spaziosa, perfetta per una breve sosta durante la visita della città. Ottima anche la posizione accanto alla stazione di Santa Maria novella
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
shayene
8 พ.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
O hotel fica muito bem localizado ao lado da estação, por fora ele é bem velho mas o quarto é bom, simples cama
Confortável e estava muito limpo.
Pra 2,3 noites super atende.
O wifi funciona muito bem! E os recepcionistas muito atenciosos.