"This was a wonderful experience, very friendly staff who were always ready to help, offering glasses of chilled water in the spacious and well-furnished public rooms and alcohol in the evenings. We stayed in the large Shakespeare room, often used as a Bridal Suite. The spa is great, with a good sized pool, a jacuzzi and unusual sauna.
Really good breakfasts served in bedrooms and at the nearby sister-hotel Milsoms. The fine dining at the main restaurant on the nearby River Stour was sublime,...
"Visually the place makes a very good impact. Dinner, the food was excellent as were the staff.
Breakfast … we’d booked it at check in. We turned up to breakfast and there was nothing booked , the service at breakfast was okay , we did have to case up something.
But overall we had a very good stay and would return."
"The setting is beautiful, room was spacious and comfortable. View from the balcony was lovely and staff were very friendly. Even a little welcome bag for the pooch.
"
"What an amazing, reasonably priced and idealistic hotel!
With breakfast included, it was worth returning again and we shall do.
Friendly and helpful staff.
Highly recommended."
"Located behind "Kind of Spice" so type that in when looking for this place. No lift in the annex building, which is where our room was (2nd flr). Otherwise, kind staff and clean rooms. Complimentary bottles of water at the FD, just ask. Breakfast selection was fantastic; you can pay the night before and save 4bucks compared to the day of. No dinner service, but the bar is open in the evening from 5:30- 10:15pm. "King of Spice" (curry) is right around the corner, so we had dinner there instead....
"Nice comfortable hotel an easy walking distance from everything in Colchester. The bed was comfortable and the breakfast was good quality. I liked the fact that breakfast is 'a la carte', as that reduces wastage. Cleanliness is good and the staff were friendly and helpful. Would definitely recommend!"
"What a great place to stay in you need a bed for the night. Everything is handed by phone and text. Parking at the rear of the property, nice clean room and we'll sorted en suite. The design of my room made it a bit of a squeeze getting around the double bed. Good amenities including a drinks fridge with complimentary water and juice included as well as tea and coffee making facilities and a small oven, ironing board and cooling tower fan.
25 minutes walk to Castle Park"
"Room was clean, tidy, functional and had sufficient features. The balcony was a great addition. The view over the town was super. It overlooks the street so accept there will be town noise on a Friday./Saturday night. Does mean it is superbly situated for city exploits.
Only negative was parking. It was a busy weekend and the assigned car-park had only once space."
"Upon arrival I was met with nice friendly staff. I had my wedding reception here so I already knew the place was top notch. Brilliant hotel, throughly recommend. If I could pick one issue is that the wifi wasn’t the best and didn’t really work. "
"I was very well looked after on a one night stay. The bed was comfortable, the staff were very kind and I enjoyed a delicious indian meal in their restaurant."
"I was working in the area and needed somewhere with a gym and pool. Found this gem and I wasn't disappointed.
The gym was great for a hotel and the pool area was amazing.
Everything here that was needed, the staff were friendly and accommodating.
The restaurant and food were superb and again the staff were great.
Couldn't fault this place for a first visit.
I will return."
"Lovely clean huge room beds very comfortable modern room all usual facilities.staff very kind and helpful. Quiet hotel even though a lot of people staying there.able to have dinner there which was nice and reasonable for a hotel breakfast was buffet from full English to toast and cereals and danish pastries .first time for me to stay at a best western hotel , it won’t be the last,"
