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"Our stay at the hotel was overall just about acceptable. Nothing was fundamentally wrong, and we did have a good time, but it didn’t quite meet expectations in several areas. The food was quite average across the board. Breakfast in particular was rather limited in selection, and while everything was fine, nothing really stood out. The pub food was similar — generally OK. The fish and chips were actually quite good, but most of the other dishes were fairly ordinary. Service was a bit mixed. The breakfast staff were friendly and welcoming, which we appreciated. However, the experience at reception was less consistent — most of the ladies came across as somewhat lukewarm, and one or two interactions felt outright rude. Another downside was the noise insulation. The walls are extremely thin, and you can hear almost everything from neighboring rooms, which did affect the comfort of our stay. That said, the hotel does offer good value for money, and for a short stay it works. However, given the overall experience, we would likely choose a different hotel in the area next time."

"Excellent food for decent prices, very helpful Staff "

"So clean and beautiful!! Amazing staff and breakfast "

"Always all star friendly helpful staff great location to walk to shop or bus stop. "

"I booked the reservation Booking taken No availability Refund coming from Hotels.com This is not the first time the Pillo have taken a booking and than rang me to say they had no rooms "

"Rooms were nice.. Most of the staff were amazing. Did have a problem with dinner staff the first night.. but after that everyone was very nice."

"Room was clean but cold. Temo on air con set to 21 degrees but felt very cold. Could not be changed. There was a dyson fan in the room too but no remote control. Bar food was very slow. We waited at least 45 mins for our food. Steak was practically cold and poor quality too. Breakfast was low quality. Fully self service with no choice of coffees. Dissapointing for a 4star hotel. "

"Lovely people easy parking "

"The check-in email got blocked as Spam and I emailed, texted and called the property several times seeking information. Nobody ever responded. We sat in our car in the sun in the parking lot for several hours waiting for check-in help. Finally figured it out by ourselves after finding the email in spam folder. The place sleeps 5, but the couch only seats 2 comfortably. They boast of cereal and stuff available. No, there isn’t. No smart TV, only basic cable which seemed to have OLD sitcoms or cartoons for children. No place to plug a hair dryer in anywhere near a mirror. I stood facing a wall in the bedroom and had to hope I was drying it correctly. The whole place had an odd smell, like dirty water. They had a strong deodoriser plugged into the wall, but when I unplugged it to use the outlet, the apartment was soon overtaken with the bad smell."