Verified
6/10 Okay
Bilgen
10 Jul 2025
Disliked: Property conditions & facilities
Bilgen
Stayed 1 night in Jul 2025
Buyuk Akcay Hotel
2.0 star property
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Policies
Check-in
Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 22 September 2025 to 1 January 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 12835
Frequently asked questions
Is Buyuk Akcay Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Buyuk Akcay Hotel?
This hotel doesn't offer parking.
What time is check-in at Buyuk Akcay Hotel?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Buyuk Akcay Hotel?
Checkout is at noon.
Where is Buyuk Akcay Hotel located?
Located in Erzurum City Center, this hotel is within a 10-minute walk of Erzurum Archaeology Museum, Erzurum Citadel and Castle of Erzurum. Erzurum State Theatre and Twin Minaret Madrasa are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
6.0
Staff & service
4.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
Beste
5 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central and Good price
Room was clean and tidy. People are so friendly. All helped me a lot during my short visit. Hotel is in the middle of city center and step distance to historical places.
Beste
Stayed 1 night in Feb 2020
Verified
2/10 Terrible
Emre
25 Aug 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emre
Stayed 1 night in Aug 2025
Verified
4/10 Poor
Raife
15 Jul 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Raife
Stayed 1 night in Jul 2025