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"We stayed 2 nights in the ‘deluxe’ double room No 4 directly behind reception. The self check-in process was very easy to use. I suspect like everyone else we were there to do the Alpine Crossing. So in that context it suited us fine, only a few minutes drive to the pickup point. The room was en-suite, the shower was okay once it warmed up and it had a decent TV with a range of channels. The kitchen was well equipped. Overall very good value."

"The room was clean and adequate for a night’s sleep after a long day of hiking. However, we were very dissatisfied and disappointed that the spa pools closed at 8 pm and only reopened at 10 am. We arrived around that time, and we specifically booked this place because of its amenities. The restaurant also closed at 8 pm, and breakfast was only available until 9:30 am. This meant we were unable to use the hot pools during our stay, and we could not have breakfast there either. I would not...

"I would not recommend staying here if you want to get a good night's rest. You can literally hear everything through the walls, conversations, doors opening, footsteps, etc. Tried calling management to change my room, but they did not respond to my messages or answer the phone. Very disappointed, in particular to the response I received after I had checked out (see email acknowledging the issue)."

"Very good location. Ample parking. Also clean."

"The continental breakfast of an assortment of cereal, toast and spreads, fruit, yoghurt and drinks was amazing."

"I was disappointed there were no plates or cutlery in the room, but I guess that I got what I paid for. The heater was OK on the first day, but it wouldn’t operate on the second day. Otherwise the room was fine and the shower was great. "

"All good."

"Heating didn’t work and top bunk didn’t have a guard rail on it like the advertised photo. "

"Great value for money. Love staying here"

"The staff and the owner were very friendly and helpful. I'm very glad I stayed here. "

"Last minute booking as I ran out of driving hours. Affordable for a nice room. Nice and cozy. Easy on street parking for my truck."

"Very good , tidy , quiet and very comfy bed , will be back again"

"The owner very kind, room is clean, bug kitchen and location not far from Mt. Ruapehu."

"Comfortable stay"

"Despite an unprepossessing exterior, the unit was wood panelled inside, and was cosy. The living area was large and it was quiet, being located away from the main road. The stairs to the bedrooms were a bit narrow and creaky, but we had a comfortable sleep. Enjoyed our stay."

"Nice place to stay. "

"Off season ski resort with wood stove in the bar"

"Great place to stsy"