โรงแรมใกล้El Mirador, Cozumel

"Everything is great"

"Disappointing Stay – Would Not Return My wife and I booked a 4-night all-inclusive stay at Secrets Aura Cozumel and unfortunately had a very disappointing experience. The biggest issue was our room. When we first arrived, we immediately noticed a strong sewage/portable toilet smell, visible mold, and overall poor cleanliness. We reported the issues right away and were told that housekeeping would come clean the room, but we were not offered a room change or any other solution. Housekeeping...

"Lo único bonito la vista a la playa nada más , el lugar está muy descuidado , atenciones pésimas , el aire lo prenden a las 9pm con la calor que hace , luego lo apagan a las 8am este lugar no debería ser rentable menos a ese precio 👎, todavía sigo esperado la devolución de un día que no nos quedamos"

"Breakfast and the restraunts were great!"

"The room was good. The staff were okay. Almost impossible to get into a restaurant. They were always full which was annoying. And the food on the evening buffet was bad. Breakfast buffet was the best food there, also the lunch restaurant was okay. Best thing about the place was the drinks and the pool. Even though it “closed” at 7pm. They let us stay in it until almost 9"

"La calidez de sus empleados es unica, el lugar es un paraiso y lo hermosa que es la habitación "

"Lovely peaceful place to stay. Staff vey helpful. Dealt immediately with a water off issue. On site managers were great! Need to use Google translate fir mire cimplicated requests but this worked well. Cooking facilites and balcony wonderful."

"This place is falling apart and they have now begun skimping on everything as well. This place needs a major overhaul in the face of stiff competition!!"

"This is our second time staying here since February of this year. Totally love this place, been coming to Cozumel for over 40 years, I was so impressed with the staff and really everything from the restaurants to the snack bars across the street. All I can say is WOW. Should be back in October for dia de los Muertos celebration. See y’all soon and Thanks Again"

"Great variety in food and excellent"

"All employees are super friendly and helpful. Grounds are beautiful and upbeat. We didn't get the meal plans that is now $70/person/day with a limited menu compared to pre covid. But the food they have is great and drinks are great. The worst part is there is not hot water to shower consistently. Late afternoon is very hot water, late at night no hot water, early morning sometimes hot water sometimes no hot water. Rooms are clean. Housekeeping was not always great at putting fresh towels....

"Todo increíble mil gracias"

"Amazing!! Everything was a 10/10! Definitely recommend if you want to take it easy and relax. Thank you for our beautiful stay ❤️"