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"We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made...

"The solemn beach, the hotel staff and its amenities are superb. If you want to relax and have fun with your family especially with young kids, this is the place to be."

"Butler was amazing 👏10/10 Accommodation were 10/10 Shows were 10/10 Dining was 10/10 Bars and Coffee Cafe 10/10"

"Beautiful hotel . Some of the staff amazing hard working and friendly people. The room was very nice , view was spectacular. However in the buffet the food was cold. I made the complaint , they responded right away , more than one person contacted me but the issue was not resolved. I know that the temperature of the hot plates has to be at a certain level but then probably the equipment they are using is not the appropriate one . I had stayed at many hotels including at DR and this was never an...

"W Punta Cana is one of the newer resort in the area. Overall, my wife and I had a wonderful stay. The staff at this resort are amazing. You get the true, Dominican warmth with each interaction. Special shoutout to the staff conducting the activities at the main pool, bartenders at Wet Bar and The Plaza, bell guys, room service crew, and cleaning crew. Our room was always spotless with sufficient towels and toiletries during our stay. The DJ and entertainment crew at 33 1/3 speakeasy did an...

"Excellent. All my requests were answered with Yes! All the time! Staff was amazing! Buffet food was very good and the chef Gisselle came to say hello and to check we were happy. Dinner restaurants very good too. Animation department team members were very fun and friendly. Shout out to Pitufina! I will be back!"