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"We stayed with our two young children and can’t wait to return. The staff are exceptional and the food was excellent. The rooms are spacious and the mattresses are very comfortable. Highly recommend! "

"Entire resort super clean . Staff amazingly friendly . Shout out to our butler Josue for always going above and beyond for us ! Food was always fresh and sooo good ! Only thing to be aware of is there are lots of stairs .. everywhere . Pool was always super clean . "

"We had a great time! The resort is amazing - the staff members are absolutely wonderful, the rooms are large and beds/pillows comfortable, fun activities, lots of varieties of foosd!"

"Very clean, excellent staff, food is fantastic. Accessible pool. Very walkable beach and swimable ocean. If you want a chair beside the pool you will have to get up early to go reserve one. Staying at this resort also gives you all of the amenities of its sister resort right next door. "

"Si"

"Under different circumstances I probably wouldn’t rate this a 5. But we were able get a room here on February 22 during the cartel activity that delayed our flight home. The staff were very kind the room was clean and the breakfast was included. We felt safe because we were put in an inside wall room. The only negative was the sewer gas smell in the bathroom. The place is unique being made from shipping containers. Nomal circumstances this place is a strong 4"

"We could see the ocean very well. Room was always clean. We never used the spa."

"Great staff. Lovely pool! "

"Always an amazing experience. And everyone that works there went above and beyond for all the guests while PV was embroiled in the brief mess with the cartel. Our safety and comfort was their highest priority and we will return again and again"

"I’ve been to many hotels in Mexico, The velas did not disappoint. As far as the resort I would go back every year. We went as a family with about 10kids total, this is a definitely older crowd who gave the kids crusties when they splash them with a ball or screamed too loud. There were a few families and the family atmosphere is great! Very accommodating to large groups at dinner and always taking care of us. "

"the room was incredible, the food was 10/10 and the staff was amazing!! highly recommend!!! "

"Room was great, and service was very good. Jesus at the pool is "ONE of a kind" great guy always wanting to make you happy, he really went the extra mile to make our vacation so much fun. Santana treated us like family with great service and always a very happy smile. great service at pool area. last 2 days of our stay was over run with children in the main pool, hot tubs and and sitting on ALL the stools at the swim up bar, driving the adults with no kids away. Children's pool was empty. Lots...

"Maravilloso lugar para grandes y chicos. Todo está espectacular Los chicos de concierge del hotel Bon magnificos"

"The staff was very attentive and super nice. The resort is beautiful and very laid back. We were so relaxed being there. The beach was gorgeous and we even saw whales in the distance. Beautiful. "

"Very very nice staff very polite. Clean room, nice beach front resort, very clean garden, clean pool. The only downside was as my husband and I walked in, we were tricked, I mean side tracked into thinking that the lady that was in front of hotel with bellboy was actually checking us in and she mentioned she was going to tell us about the amenities of the resort. And bang! We fell into the 90 minutes conversation about buying into the Sheraton timeshare. We told them we weren’t interested after...

"Hôtel gay tres agréable "

"Very nice for the price in the area. "

"Extremely clean resort. Very well maintained. Food and drink prices are very expensive but alternative drinks and food are available. Will definately go back. We were there during the cartel issues and felt very safe and looked out for during that time. Staff was very good and accomodating. Overall excellent stay"

"Tout était parfait, la nourriture délicieuse et le service est impécable. On a manqué de rien."