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"Great location"

"We stayed at the Eurostars Grand Marina for six nights. We loved the location of the hotel, the room was good (even though slightly outdated), and the staff was overall attentive and professional. However, our otherwise positive experience was completely ruined by the catastrophic noise insulation toward the hallway and particularly toward the neighboring room, something mentioned also in a few other reviews. We arrived late afternoon and could hear the TV from the other room as if it was in our room. And whenever someone passes in the hallway, the door to the hallway seems to work like an amplifier and not like a noise barrier. A main issue in our room (443) was the connecting door to the next room. We asked for a room change next day, but the staff told us the hotel was full. The last night was then truly unbearable - it really felt as if people were in our room and not next door. I have stayed in a good number of USD200-300 per-night hotels in the last 10 years in the US and Europe, but never had such a truly terrible experience. So I would say that if you are not at all noise-sensitive and love to hear every word from people on the hallway and next room, and you also don't care at all about your privacy and love it when other people can hear 100% of everything you say and do, then this hotel is for you. Otherwise, I would stay away. I sent an email to the duty manager but was "informed" that this is a "structural" problem, so nothing they can do."

"Breakfast was great, great staff. "

"Elevator was bit stinky for some reason. Location is great. Room was smaller than expected."

"I went to the pool (April) and although it looked great it’s small, cold and was hadn’t been cleaned for a while. Some rooms have almost no windows… some are great. The kiddy cafe and breakfast were expensive but the location was great with the marina and old town all easy walk. "

"clean room and good value"

"The staff is amazing and very helpful. Our rooms are nice and clean. The location was perfect! My only two complaints is that (1) I did not find the bed comfortable 😩 and (2) there is a weird sewer smell coming out of the shower. It is pretty strong, not sure though if that is normal… Overall though, we had a pleasant stay. "

"Clean room, friendly front desk staff. Room was spacious. They gave us 2 options, quieter room or with view. With view is noisier but they said it wouldn't be that noisy as traffic wouldn't be bad in the evening. So we took the view option. We should have taken the quiet option...it was noisy. Someone shouting on the street etc in the mid night. Otherwise it was very nice hotel. "

"Fantastic city hotel with thoughtful touches like cartons of water by the bed and blankets for watching the sunset on the rooftop! I’d definitely stay here again. The bed was comfortable, the room was quiet and location was ideal for walking anywhere in the city. "