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"It’s good but only complaint is they had AC turned on but still room was hot, they might have older equipment running under the hood"

"We didn't want to leave and praise the entire staff for their warm and attentive treatment of visitors."

"The best! The rooms feel like a nice big apartment and the balcony is the best for the view of the beach and pool."

"Bien tranquilo"

"Great stay"

"What an incredible place to visit! It is tucked in the mountains and so beautiful. Ricardo and his family are the best hosts ever. They were so thoughtful and kind. We loved all the pets and the breakfast every morning was wonderful. 100% recommend this place. It was perfect for us."

"amazing!! me and my friend (both female) stayed here for 5 days and it was our first time traveling alone and we felt insanely safe the entire time. super close to everything we did/ san juan. Staff was super sweet as well. :)"

"The room Was filthy couch chairs could not sit on it I asked them to change the room They did and was the same thing elevator got stuck between floors the first night their was no water I could not shower the power went off everything just messy. I also asked them to change my sheets every day and I marked each bed sheet and they switched the ones feommmy dad bed to mine bed every day instead of putting new and clean ones. Very poor condition and they refused to return my money to somewhere else"

"Very clean, warm and inviting"

"Clean room, kind staff"

"Excelent place"

"Un cuarto muy cómodo, nitidamente limpio. Muy acogedor, ubicado céntrico"

"The beds were HORRENDOUS and the carpeting was filthy, in the room as well as the hall. The bed was the least comfortable bed I have ever stayed in. Despite there being 3 people on the reservation, we got 2 pillows, and 2 towels and absolutely zero bedding for the sofa bed which is the only place a third person could sleep. It took me asking 4 times to finally get extra towels ( for a 6 night stay) and a pillow for my daughter. The pillows are also horrible. The housekeeping staff was extremely...

"Gorgeous place! We wish we’d been there for more than one night."

"Really enjoyed the entire stay. Very friendly and helpful staff, keep up the Great work!!!! CA"

"I decided to spend a little more and I got the room with a view. The view from a window (with bars, that maybe once was a balcony). The window panels are made of wood and seemed like the original windows from the original constriction of the building. Because of the centralized location of the hotel in Old San Juan, foot traffic was a lot. It was very, very loud at night up until 3:00 am every night, and construction in the early morning too. I did not sleep well in this room. If you are...

"Great place. Had an issue with my room and they resolved the situation immediately."