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Four Points by Sheraton Caguas Real Hotel & Casino

3.5 star property
Family-friendly hotel with casino and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Four Points by Sheraton Caguas Real Hotel & Casino

Porch
Meeting facility
Meeting facility
Lobby
View from property
Four Points by Sheraton Caguas Real Hotel & Casino is near Jardin Botanico y Cultural de Caguas. Enjoy the golf course, poolside bar, garden, and terrace. Kids love the pool with a waterslide, and the restaurant serves meals all day.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
The current price is ฿6,270
฿8,142 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 33 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Pool View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Select Comfort bed
Blackout curtains
  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
500 Alhambra En Granada Boulevard, Caguas, 00726

What's nearby

  • Jardin Botanico y Cultural de Caguas - 6 min drive - 7.4 km
  • Condado Beach - 28 min drive - 39.5 km
  • Pan American Pier - 28 min drive - 38.6 km
  • Port of San Juan - 30 min drive - 41.3 km
  • El Yunque National Forest - 32 min drive - 32.7 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • ‪Lechonera La Hacienda - ‬6 min drive
  • ‪Viktor Pollo - ‬4 min drive
  • ‪El Rancho De Los Trovadores - ‬5 min drive
  • ‪Burger King Carr 172 - ‬4 min drive
  • ‪Church's Chicken Caguas Sur - ‬18 min walk

About this property

Four Points by Sheraton Caguas Real Hotel & Casino

Family-friendly hotel near Jardin Botanico y Cultural de Caguas
You can look forward to an adjacent golf course, a casino and a poolside bar at Four Points by Sheraton Caguas Real Hotel & Casino. Hit the jackpot at this hotel with amenities such as 433 slot machines and 10 casino gaming tables. The on-site restaurant, Flor de Caña Eatery Eatery & Bar, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, coffee/tea in reception and multilingual staff
  • A 24-hour front desk, ATM/banking services and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 125 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch HDTVs with premium channels
  • Mini fridges, free infant beds and coffee/tea makers

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Serena Boutique Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 218 reviews
The price is ฿7,618
฿9,185 total
includes taxes & fees
3 Nov - 4 Nov
Serena Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 13.38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 12.84 to 21.40 for adults and USD 10.70 to 16.05 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor de Caña Eatery Eatery & Bar

Things to do

  • 10 gaming tables
  • 18-hole adjacent golf course
  • 24-hour gym
  • 433 slot machines
  • Casino (3,800 square foot of space)
  • Children's pool
  • Outdoor pool
  • Piano
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 17 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 12.84 to 21.40 for adults and USD 10.70 to 16.05 for children
  • Self-parking fee: USD 13.38 per day (in/out privileges)
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caguas Four Points
Caguas Four Points Sheraton
Caguas Sheraton
Four Points Sheraton Caguas
Four Points Sheraton Caguas Real
Four Points Sheraton Real
Four Points Sheraton Real Hotel
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Sheraton Caguas Four Points
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Puerto Rico Four Points
Four Points Puerto Rico
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Four Points Sheraton Real Hotel Casino
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Four Points by Sheraton Caguas Real Hotel Casino
Four Points by Sheraton Caguas Real Hotel & Casino Hotel
Four Points by Sheraton Caguas Real Hotel & Casino Caguas
Four Points by Sheraton Caguas Real Hotel & Casino Hotel Caguas

Frequently asked questions

Does Four Points by Sheraton Caguas Real Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Four Points by Sheraton Caguas Real Hotel & Casino?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Caguas Real Hotel & Casino on 9 Nov 2025 start from ฿6,269.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Caguas Real Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Four Points by Sheraton Caguas Real Hotel & Casino?

Self-parking is available for USD 13.38 per day.

What time is check-in at Four Points by Sheraton Caguas Real Hotel & Casino?

Check-in start time: 3 PM; check-in end time: noon. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Four Points by Sheraton Caguas Real Hotel & Casino?

Checkout is at noon. Late checkout is available for USD 25.00 (subject to availability).

Where is Four Points by Sheraton Caguas Real Hotel & Casino located?

This family-friendly Caguas hotel is located in the mountains, 4.4 mi (7.1 km) from Jardin Botanico y Cultural de Caguas, and within 25 mi (40 km) of El Yunque National Forest and Pan American Pier. Condado Beach and Port of San Juan are also within 25 mi (40 km).

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Four Points by Sheraton Caguas Real Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1007 reviews
Rating 8 - Good. 230 out of 1007 reviews
Rating 6 - Okay. 93 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! The staff was welcoming, the room spotless and comfortable, and the location perfect. I highly recommend this hotel and would definitely return.
Stayed 1 night in Sep 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and property well kept. But not much to do near the surroundings
Stayed 1 night in Oct 2025

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good time
Stayed 2 nights in Sep 2025

10/10 Excellent

Anatol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and helpful suffer clean enjoyed my stay
Stayed 6 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and food. Room was clean and modern.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The drive to the entrance of the hotel needs more curb appeal and lighting.
Stayed 4 nights in Sep 2025

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service and clean
Stayed 8 nights in Jul 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The service fees for the restaurant are outrageous!
Stayed 3 nights in Sep 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the the entire stay was excellent
Stayed 1 night in Apr 2024

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Like the property and walkable to the pool and casino.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alishea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the food and casino Staff was very friendly
Stayed 4 nights in Jul 2023

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things is not convenient is the parking lot. The spaces are too small and is hard to find a close spot. Also the street condition of the entrance was not representative to the hotel.
My daughter's fifteenth birthday
Stayed 3 nights in Aug 2025

10/10 Excellent

Rowland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the staff was friendly and attentive. Great location!
Stayed 4 nights in Mar 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for transit. The food could be better (breakfast). Too few options.
Stayed 6 nights in Apr 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
Beautiful clean property
Stayed 3 nights in Aug 2024

10/10 Excellent

Rouselande

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, the staff was so kind and helpful. The restaurant at the hotel is clean, food was good and waiters are genuinely helpful. I will definitely coming back.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose Luis Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in, super clean
Stayed 1 night in Mar 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean.
Stayed 6 nights in Sep 2024

10/10 Excellent

ziyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever I’m in Puerto Rico, I stay here. The staff is lovely, and the check in employee at the main desk remembered me from my last trip , and upgraded my stay. I will always come here.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a great place to stay. Very accommodating and receptive to your needs. Staff very friendly and helpful.

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive always liked staying at 4 Points due to the wonderful staff, the cleanliness, and the quietness. I always recommend this hotel to my family and friends. Keep up the great work.
Stayed 3 nights in Jul 2024