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"Always dependable with frequent shuttles to airport"

"Room was dirty, hair on walls, dust everywhere, windows broken and would not stay open, AC didn’t work and was blowing hot air, shower door broken, shower handle difficult to turn on. Loud and next to bus stop which is busy all night long and early morning. Had issues with checking in via self check in both times I stayed here, first staff member was super helpful and kind, second staff member was not helpful and receptive when I told him I already had an issue with their self check in and needed the front desk to do it, made me try self check in (which did not work again) before he would do it on his computer."

"Overall our stay was amazing! We had a beautiful room with lots of natural light and a great view. Jamal, who checked us in, was very helpful throughout our stay, as was the rest of the staff we encountered. There was lots of on-site parking which was very easy to access and set up when checking in. Overall, wonderful experience!"

"Room was absolutely wonderful "

"Great all around "

"Needed a getaway before a rough work week. This did the trick - was easy to walk to Pike Place Market, close to nice shops, and the hotel itself had good room service. The staff was lovely and accommodating. Looking forward to returning. Thank you, "

"Please be careful when you advertise that you have a restaurant on the premises. The bar is not a restaurant. This was one of the reasons we chose your location. It would have been helpful to have a list of close by, local restaurants that the could be provided to guests when they check in."

"The buffet styled breakfast was perfect. Zero complaints from my picky eats. We also ate the the restaurant, pasta was very bland but all else was so delicious. Focaccia was amazing and the kids pizza as well. All around great choice for our overnight stay! "

"I scheduled to have the airport shuttle to take me to the airport at 9 AM on Monday April 20, 2026. I showed up at the front desk at exactly 9:01 AM (1 minute late) and the front staff said the shuttle has gone at 9 AM. When I made my airport shuttle reservation, the front staff didn't inform me that the shuttle will be leaving exactly at 9:00 AM. Again, I was at the front desk at exactly 9:01 AM, and the front desk staff showed me the clock at 9:01 and told me that I was 1 minute late. Very disappointed about this."