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"Helpful and friendly staff at check-in "

"Amazing hotel "

"Well-situated hotel with very friendly, professional staff throughout. Very clean and tidy, comfortable bed and super breakfast. My favourite hotel to stay in Newcastle city centre"

"Amazing as always."

"Room was clean,quite,warm. Good location "

"The Hotel had building work going on but didnt notice much noise at all. Was able to check in 5 hours early which was brilliant. Room was spotless, beds were really comfy loads of pillows. Staff were really friendly. Less than 10 mins walk to the shops and the stadium. Excellent value for money. Will definitely be back again."

"Great room great value for money "

"Friendly staff, great location and room was pleasant "

"All good apart from breakfast which also good apart from sausages , the worst I have tasted sorry to say."

"Great hotel. Excellent staff. Renovated rooms make the world of difference. Bed was comfortable and bedding great quality. Back to being as great as it was. Definitely would recommend "

"Always a great stay here. Staff are friendly and welcoming. Rooms are a great size, clean, and have big comfy beds."

"Superb location, spotlessly clean room, attentive staff and amazing food."

"Lovely hotel and great value "

"Wonderful stay. Plenty of parking space. Good for a chilled weekend as well as nightlife. Staff were wonderful"

"Staff really good position of the hotel,was perfect for going just about anywhere "

"Staff on the front desk were excellent and so were the facilities "

"Very professional and helpful staffing Definitely use this hotel again "

"3rd time having stayed here it still doesn’t disappoint, from the staff who are all so very lovely, to the grounds, to the entrance to the rooms, my only criticism is the room we had was a bit tired but very clean, spacious and cosy we will defo be back "

"For the price absolutely amazing. Me and wife had a concert at utiliia arena and needed somewhere to stay. The city steps may look rundown but for the price it was completely worth it. The room was clean for £40 the price for both of us we had no complaints. "

"Clean room. Comfortable bed. Quiet and peaceful. Super convenient to Metro and airport. Good dining on site. "