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"Beautiful hotel. Loved the location (close to Banos but not too close). Awesome pools, great restaurant. Service was top notch."

"Loved the staff, the view, the amenities, everyone was so on top of everything."

"Rocio was such a great host. Made us feel very welcome and was always available for whatever we needed. Offering us coffee and free laundry service were very generous gestures we really appreciated. The views from our room were spectacular. This is a family run business and their attention to detail really shows. We can’t wait to return to this oasis in the mountains."

"Great location, close to shops and restaurants. Staff were super kind and breakfast was delicious."

"Hotel is very modern and it's in a very quiet area."

"环境一般"

"Muy amable el personal. Super recomendado. Zona muy tranquila."

"Johan was so helpful and kind!"

"Beautiful hostal with beautiful views. Very affordable. Friendly staff available at all hours. Delicious breakfast available for 4USD. While it is close to town, it is a steep uphill hike, so be ready, unless you’re driving, they have gated parking"

"I loved my stay here at hotel brio. The staff was always helpful, the location is great and rooms were super cute. A massage was also arranged while i was there as well as laundry service for my travels. I will remember the kindness that was shown to me as i tell stories of my travels. Thank you 🌹"

"Es un sitio muy bonito pero es caro "

"La ubicación me pareció bien pero no tienen una coordinación entre Expedia y la disponibilidad real del hotel luego que llegas te dicen que tu habitación está ocupada cuando se supone que si reservaste es porque estaba disponible y lo que no me gustó fue la limpieza el piso donde estaba mi habitación olía a trapeador podrido me imagino que usaron uno que no estaba limpio aparte una de las almohadas como que la uso un mecánico negra de sucia"

"We absolutely adored our stay. We had stayed here before while using Banos as a central hub for our travels, so we were excited to stay here again. We were lucky to have an upgrade to the detached king room, which was beautiful and spacious. Everything at the property is clean and so well kept. The staff are fantastic and kind, we did a few excursions this time including rafting and hiring bikes to do the waterfall trail. Both were amazing and organised so well by the hotel staff and associated...

"Me cancelaron mi reservación dos horas antes de llegar al hotel porque dicen que de su plataforma no les paga me dejaron a mí y a mi esposa con una niña de 7 años sin hotel en una ciudad que no conozco pésimo servicio"