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"Polite and helpful staff"

"The staff was amazing . At Celeste - Dipanshu , Santosh and his team and Sandeep and Salman were amazing . So was Kailash at the swimming pool"

"Nothing specific"

"I been to this hotel and others in HYD many times over the last 20 years and even though now there are many fine hotels in Hyderabad the ITC Kakatiya is exceptional. Their overall quality, service, amenities, food, and water are if the highest quality. Given these if you want a luxury tourist hotel in HYD their price is very reasonable.Given HYD traffic they are reasonably close to the city center if your are touring Hyderabad. And overall not too far from HITEC city, although there are good...

"The first room had mold on the walls and was not bearable to sleep in. "

"It’s good place to stay"

"The room did not look well maintained. The refrigerator was really filthy. The bathroom sink seemed damaged and dirty. The room floor had stains all over. Disappointed with the room, considering the charges being paid and this being a 4 star hotel."