"The property is conveniently close to the airport and very well maintained. The food is excellent and staff very helpful.
I think one area staff could improve is check in process with overseas customers as they may not have all the accurate info in what is needed. This results in frustrating experience for the customer while checking in."
"We enjoyed our stay at the hotel very much. Staff were extremely helpful and friendly to the point that they helped my wife with an urgent hospital visit by arranging transportation to and from the medical facility with a member of the night team to help. The food, services and facilities were high quality.
Special mention to Hlui and the team who serviced our room and Vaishnavi for helping my wife in the hospital."
"Exceptional hotel, highly recommended. Great staff, responsive and attentive and friendly. Only downside the river/lake smell, but not going to blame the hotel for that, that's the city's fault!"