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"Great Staff in Onomo Kigali, friendly and respectful team especially their Reception Team, whom accommodated my requests during my stay. Amazing food so I am sure their chief is extremely impressive as well as their waiters and waitresses were absolutely friendly and professional first class service. Finally the house keeping team, nothing short of perfect in keeping my room clean and organised, every single day with no expense spared in their efforts to also spray the room for insects as I...

"Friendly staff, outstanding hot breakfast with variety included, clean and beautiful room, very nice pool. "

"Great hotel, staff was awesome."

"We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed. "

"Ms.Asumta was very friendly and helped me with the formalities. The chief waiter and his team were carrying all the time and presented a wonderful Tilapia for dinner. Don't trust some bad reviews about this place,now they are under new management "

"great service "

"Great experience "

" Beautiful room with nice panoramic view. Wonderful waterfall shower. Excellent breakfast buffet. Cordial and helpful staff."

"The hotel is beautiful and very clean. The staff is super helpful and very friendly. You have to go to the roof top open air restaurant- it is gorgeous and the food is excellent. The view of the city is amazing! Don’t miss it! Also the breakfast is very good! A wide variety and very healthy!"

"Staff was excellent, beds very comfy, bathrooms clean, wifi was fast enough for conference calls "

"The room was wonderful both in style cleanliness and facilities. The staff in reception, room service, the restaurant and the bar were always ready to help with anything and with such charm and generosity. I found no fault in anything during my stay. "

"I had a great stay at Greenland Apartment Hotel in Kigali. The staff is very friendly and helpful, making sure everything was smooth during my visit. The apartment is clean, secure, and in a very safe area, with restaurants, amenities, and downtown all within walking distance. A special shout-out to Diane Mugabekazi, who cleaned our room—she is amazing, friendly, caring, and always willing to help. I also had an issue with a noisy guest who disturbed us three mornings in a row at 6 am, but Diane...

"Great customer services. Consider adding flexible checkout hours for long distance travelers."