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"The staff was wonderful. Servers like Floribert and Betti were so kind and helpful during breakfast. Aimee (both of them), Rebecca, and all of the members of the concierge made life easier for us. The driver Antone was great when taking us where we needed to go on thw free shuttle services, as well as being helpful for our family who were not guests of the hotel. Vincent was a great leader for the cleaning crew who took care of our rooms and had bottled water ready for us every day. The...

"Great staff and hotel but could do more about the breakfast ( make in inclusive for everyone not just them"

"It was a short staycation for my hubby’s bday. Over all everything was great. Except the sauna and steam room wasn’t working. There wasn’t any cocktails available by the pull side. And our couples massage wasn’t the best we’ve had. Aside those little things, everything else made his bday great."

"None atm"

"Overall, this was a beautiful, relaxing place to stay. Staff was very friendly and helpful. My one complaint was communication before my arrival. I emailed and would wait for a few days and needed to send a message via WhatsApp for a response. I had arranged a market tour and cooking class weeks on advance, but it felt like those running the cooking class were not prepared for the start time."

"Great breakfast and great staff"

"Hotel was good for the most part. Could use some maintenance"

"No breakfasts included very poor service check-in was impossible via QR code "

"Staff was great Air conditioning was only in 1 room I booked a 2 bedroom apartment breakfast was very lack luster nothing to write home about needs improvement. The gym was a plus could be larger not much room to move around."

"Allowed me to check in very early....such a pleasant first impression! Breakfast was great."

"I’m delighted to be writing the very first review for this wonderful hotel on Hotels.com. As a brand-new property, Mövenpick Kigali has made an excellent first impression. The rooms are spacious, modern, spotlessly clean, and very comfortable. We also had the opportunity to try all three buffet services - breakfast, lunch, and dinner - and each offered a wide variety of fresh, delicious options. What stood out most was the warmth and friendliness of the team. While the hotel is still new and...

"Ms.Asumta was very friendly and helped me with the formalities. The chief waiter and his team were carrying all the time and presented a wonderful Tilapia for dinner. Don't trust some bad reviews about this place,now they are under new management "

"Perfect place and rental stuff"

"None yet"

"It is very nice to stay here. Good conditions and cozy accommodation. "

"It was a wonderful stay! Definitely recommend!"