Search Cheap Hotels in Puerto Plata

"The location itself was very nice and enjoyable, but the hospitality could definitely be improved. On several occasions when we asked for assistance, the staff seemed indifferent and unhelpful. When we requested a change of bedsheets due to visible stains, they gave a a hard time we experienced a long delay before anything was done. This unfortunately took away from what could have been a much better overall experience."

"Great experience. If you call to make the reservation, you can get a better discount, and the money you pay for the stay is consumable"

"The hotel room was clean and the staff were very attentive."

"No, childcare activities "

"Is the best hotel in Sosua"

"Awesome property with all the amenities that you could possibly want.. staff is awesome and attentive rooms are clean great views close to everything"

"Stayed for 6 nights, no hot water. After talking to the desk the 2nd morning they said they would send a guy right up but I had to be there in the room for him. After a half hour he showed up, sat on the toilet with the water running for 20 minutes texting and talking on his phone. after that he said he had to check a machine, I waited another half hour and when he did not come back I went to the front desk. They said that the whole resort was having hot water problems, I explained that I didn't appreciate babysitting their plumber for one and a half hours when it was a resort wide problem, I could have been on the beach enjoying myself instead of sitting in my room. The place is definitely outdated and the shower drain ( cold water ) was partially plugged so you could only run it for a short time before it started to overflow on the floor. The staff were OK trying their best with what they have but if you don't get up at 6 AM and mark your spot there is not a lot of places to lie in the sun with an umbrella. It is not what I would call a high end resort by any stretch."

"Had a lovely stay for a wedding. Within steps of Ocean World. Merlin and Deyanira were extremely nice and a highlight of our stay."

"Ocean view from our balcony, privacy wall all the way around the property. Very rasy going staff. I will return."