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"Extremely disappointing stay at LUX* Le Morne. While the property positions itself as a luxury resort, the experience fell far short of that standard. A major issue was the presence of a large number of cats roaming freely across the property, including around and inside restaurant areas. This was not disclosed anywhere on the website or booking platforms. This is particularly concerning as my wife is allergic to cats and became extremely uncomfortable and anxious throughout the stay. She barely stepped out of the room for most of the trip, which completely defeated the purpose of a holiday and made it feel like a waste of money. This should have been clearly communicated before booking so guests can make an informed decision. Cleanliness was also a concern. Ants were noticed in multiple areas, and even the coffee machine appeared unclean and poorly maintained. Overall hygiene standards felt inconsistent and not in line with a premium property. Food was another disappointment. Prices were very high—comparable to fine dining or Michelin-level expectations—but the quality, taste, and presentation were only average at best, in some cases closer to casual roadside standards. The room air conditioning was old and ineffective, making comfort difficult in the tropical climate. Basic room infrastructure clearly needs upgrading. While the location is scenic, the service, maintenance, food quality, and hygiene do not justify the rates charged. NOT RECOMMENDED FROM MY SIDE!"

"Our room was clean and very well equipped- our thanks to Geetanjalee. All the staff were friendly and welcoming from the moment we arrived and this continued throughout our stay. Breakfast was excellent with so many options available for all dietary requirements. The setting is superb with spectacular views over various pools towards the ocean - and the sunsets were amazing."

"No more comments"

"The service needs to be impeovwe. We was advised to dial 0 to get service and we have dial 0 for 4 times to request the service but they get my ordered but have never bring it in."

"Excellent, kid friendly. Service generally excellent with exception of very inefficient pool drinks service and occasional very grumpy member of staff. "

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."

"Very slow service. Poor management. "

"Just a wonderful resort. Our second trip here and it’s the best we’ve been to in Mauritius."

"Luxury with a Heart We had an absolutely wonderful stay at SALT of Palmar. Everything, from the food to the accommodation was truly five-star, and the level of service consistently exceeded our expectations. All of the staff were exceptional and genuinely went above and beyond to ensure every guest had the best possible experience. One of the highlights of our trip was the privilege of visiting a local school for students with disabilities, supported by the hotel. The school caters to children as young as five through to young adults, and the work being done there is genuinely inspiring. The hotel’s support goes far beyond simple donations—they have helped furnish spaces such as a music room and contribute to practical life skills training, including making beds, setting cutlery, laundry, and more. Their fitness coach also visits regularly to support sporting activities. What stood out most was how modest the hotel is about these efforts—you wouldn’t know about this incredible work unless you spoke to the manager. It’s definitely worth asking about if you visit. There was absolutely no pressure to contribute, but like many schools, they are always in need of resources and equipment. If you are planning a stay, it may be worthwhile bringing along items such as stationery, toys, or other useful supplies. Monetary contributions are also welcomed, but entirely optional. Overall, this was an unforgettable experience,"